Lindsey Simpson
Williamsport,MD
Summary
Talented Scheduler with a hardworking mentality and an organized approach. Looking to gain knowledge in a new area as well as contribute to the exceptional customer care of the company.
Overview
5
5
years of professional experience
Work History
Scheduler
RadNet
10.2023 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Contributed to office efficiency by accurately entering and updating patient information in electronic health record systems.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling concerns.
- Coordinated special accommodations for patients with specific needs or requests, ensuring their comfort during appointments.
- Scheduled for Tier 1 and Core 2 Teams.
- Buddied for new hires as well as hybrid schedulers.
- Met incentive goals each month that I was active on scheduling floor.
Craft Ambassador
Frederick Social
05.2022 - Current
- Maintain menu knowledge and knowledge of 50 tap lines for new concept of 'self serve tap house and cafe'.
- Event planning, administrative work for back end POS and ordering.
- Teaching guests how to maximize their experience through customer service and knowledge of systems.
Bartender
Oscar's Alehouse
08.2021 - 05.2022
- Greet guests and meet their needs with craft beverages and food requests.
- Handle cash drawer, prepare drinks for guests, as well as guests of servers.
- Use customer service knowledge to ensure best guest experience possible.
Bartender
DUTCH'S DAUGHTER RESTAURANT
07.2019 - 03.2020
- Maintained full knowledge of bar and menu items and made recommendations.
- Delivered quality food and beverage service to guests in responsible manner.
- Maintained familiarity with latest in mixology, bar equipment and sanitation standards.
- Served each guest with sincere, positive, and enthusiastic attitude.
- Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
Education
ASSOCIATES OF SCIENCE in HEALTH SCIENCE -
MONTGOMERY COLLEGE
GermantownHIGH SCHOOL DIPLOMA -
DAMASCUS HIGH SCHOOL
Damascus01.2001
Skills
- Schedule Management
- Attention to Detail
- Computer Skills
- Telephone Etiquette
- Insurance Verification
- Teamwork and Collaboration
Timeline
Scheduler
RadNet
10.2023 - Current
Craft Ambassador
Frederick Social
05.2022 - Current
Bartender
Oscar's Alehouse
08.2021 - 05.2022
Bartender
DUTCH'S DAUGHTER RESTAURANT
07.2019 - 03.2020
ASSOCIATES OF SCIENCE in HEALTH SCIENCE -
MONTGOMERY COLLEGE
HIGH SCHOOL DIPLOMA -
DAMASCUS HIGH SCHOOL