LINDSEY STROUHAL
Winter Garden,FL
Overview
6
6
years of professional experience
Work History
Barista/Cashier
Starbucks
Lake Buena Vista, FL
11.2022 - Current
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Handled currency and credit transactions quickly and accurately.
Green Room Server/Merchandise Associate
House of Blues
Houston, TX
11.2021 - 04.2022
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Printed labels and tags for for-sale merchandise.
- Organized and located inventory, updating store spreadsheets to reflect statistical data.
- Developed strong and lasting resident relationships.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Documented food orders and ran items to guest tables in dining room.
- Provided timely checks on guest needs and brought requests.
Paramedic
Mont Belvieu Fire Department
Mont Belvieu, TX
11.2017 - 11.2021
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Adhered to all protocols and procedures to maintain safety of patients and paramedic crew.
- Responded quickly to medical emergencies to promote best possible health outcomes.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Firefighter Paramedic
Baytown Fire Department
Baytown, TX
06.2018 - 01.2020
- Met with members of the community to provide information on ways to prevent fires and to offer fire safety tips.
- Handled routine custodial maintenance of fire department equipment to maintain equipment, including oxygen breathing, resuscitation and apparatus equipment.
- Remained level-headed and proactive during emergency situations.
- Trained continuously to maintain required physical fitness for demanding work.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
Education
Emergency Medical Technology -
College of the Mainland
2017
Associate of Science - General Studies
Lee College
Basic Fire Suppression -
College of the Mainland, College of the
Mainland.
Skills
- Conflict resolution
- Customer service
- Team building
- Leadership
- Team player
- Reporting and documentation
- Verbal communication
- Inventory oversight
Timeline
Barista/Cashier
Starbucks
11.2022 - Current
Green Room Server/Merchandise Associate
House of Blues
11.2021 - 04.2022
Firefighter Paramedic
Baytown Fire Department
06.2018 - 01.2020
Paramedic
Mont Belvieu Fire Department
11.2017 - 11.2021
Emergency Medical Technology -
College of the Mainland
Associate of Science - General Studies
Lee College
Basic Fire Suppression -
College of the Mainland, College of the
Mainland.