Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsey Threadgill

Gilmer

Summary

Detail-oriented professional with proven skills in customer service and problem resolution. Experienced in multitasking and effectively managing diverse tasks to enhance customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Express Professionals
Tyler, TX
01.2026 - 05.2026
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted in processing orders and managing inventory systems to ensure accuracy.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Housekeeper

HHS
Longview, TX
04.2025 - 10.2025
  • Maintained cleanliness and organization in assigned areas using prescribed cleaning techniques.
  • Utilized appropriate cleaning supplies and equipment to ensure safety and efficiency.
  • Adapted to varying work schedules and prioritized tasks based on operational needs.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.

Education Aide

Gilmer ISD
Gilmer, TX
07.2024 - 03.2025
  • Assisted teachers in implementing individualized education plans for diverse student needs.
  • Conducted small group instruction to reinforce learning concepts effectively.
  • Boosted students'' confidence and motivation through consistent encouragement and positive reinforcement.
  • Evaluated student work thoroughly and provided constructive feedback, helping them improve their knowledge retention and academic performance.
  • Provided individualized reading, writing and math instruction to support student development.

Education

CCMA -

Necole's Learning Academy
Longview, TX
07.2026

High School Diploma -

Union Hill ISD
Gilmer, TX
05.2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Microsoft Excel
  • Multitasking and organization
  • Detail-oriented
  • Behavioral support
  • Health and safety
  • Child development
  • Parent communication
  • Reading comprehension
  • Writing instruction
  • Adaptability and flexibility
  • HIPAA compliance
  • Medical terminology knowledge
  • Vital sign monitoring
  • Medical terminology

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Educational Aide, State Board for Educational Certification - 10/02/2024

Timeline

Customer Service Representative

Express Professionals
01.2026 - 05.2026

Housekeeper

HHS
04.2025 - 10.2025

Education Aide

Gilmer ISD
07.2024 - 03.2025

CCMA -

Necole's Learning Academy

High School Diploma -

Union Hill ISD