Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Lindsey Weber

Green Bay,WI

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address both customer and business needs effectively.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Online Grocery Associate

Walmart
06.2019 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.

Customer Service Representative

Weber Bowling & Awards
08.2016 - Current
  • Responded to customer requests for products, services, and company information.
  • Handled calls efficiently, finding satisfactory resolutions for both customers and company alike.
  • Delivered packages to customers and business offices.
  • Worked flexible hours as required and took on available shifts during holidays and busy periods.

Cashier

Pick N Save
05.2018 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.

Education

Bachelor's Degree - Business Administration & Minor in Economics

Saint Norbert College
De Pere, WI
12.2024

High School Diploma -

Preble High School
Green Bay, WI
06.2021

Skills

  • Flexible scheduling
  • Attention to Detail
  • Teamwork and Collaboration
  • Complaint resolution
  • Customer Service
  • Critical Thinking
  • Time management skills
  • Dependable and reliable

Certification

Healthcare Customer Service Representative Certificate (NWTC)

Additional Information

References Available Upon Request

Timeline

Online Grocery Associate

Walmart
06.2019 - Current

Cashier

Pick N Save
05.2018 - 08.2018

Customer Service Representative

Weber Bowling & Awards
08.2016 - Current

Bachelor's Degree - Business Administration & Minor in Economics

Saint Norbert College

High School Diploma -

Preble High School

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Lindsey Weber