Lindsey Whall
West Palm Beach,FL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Animal Hospital Of The Palm Beaches
04.2021 - Current
- Answered a constant flow of customer calls with minimal wait times of approximately 3 minutes or less.
- Responded to customer requests for products, services, and company information.
- Collaborated with staff to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.
- Kept track of documentation pertaining to patient status, procedures, and medical history.
- Provided support in obtaining records from outside sources to complete charts for patient care.
- Performed record-keeping and clerical functions such as correcting papers and preparing forms.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Sales Associate
Petco
10.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
Brand Associate
Old Navy
06.2017 - 01.2019
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Prepared store for overnight deliveries and inventory shipment.
- Organized and maintained sales floor and provided product advisement when needed.
Education
Associate of Science - Paralegal Studies
Palm Beach State College
Lake Worth, FLUndergraduate Studies
University of Central Florida
Orlando, FLHigh School Diploma -
Suncoast Community High School
Riviera Beach, FL05.2019
Skills
- Account Management
- Customer and Client Relations
- Time Management
- Process Optimization
- Complex Problem-solving
- Multitasking proficiency
- Exceptional attention to detail
- Typing speed 80 WPM
Education
true
Timeline
Customer Service Representative
Animal Hospital Of The Palm Beaches
04.2021 - Current
Sales Associate
Petco
10.2020 - 04.2021
Brand Associate
Old Navy
06.2017 - 01.2019
Associate of Science - Paralegal Studies
Palm Beach State College
Undergraduate Studies
University of Central Florida
High School Diploma -
Suncoast Community High School
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