Lindsey Whall
West Palm Beach,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Animal Hospital Of The Palm Beaches
04.2021 - Current
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Maintained patient charts and organized information
- Managed reports and records from outside facilities and hospitals
Sales Associate
Petco
10.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained animal enclosures (i.e. small animals, reptiles, birds, and aquatics) and administered medication when needed
Brand Associate
Panera Bread
03.2019 - 08.2019
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Cleaned, restocked, and maintained dining room for customer satisfaction.
- Prepared all barista drinks, including lattes, smoothies, cappuccinos, and frozen beverages.
- Packaged and plated pastry items, restocked product when needed.
Brand Associate
Old Navy
06.2017 - 01.2019
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Prepared store for overnight deliveries and inventory shipment.
- Organized and maintained sales floor and provided product advisement when needed.
Education
Palm Beach State College
Lake Worth, FLUniversity of Central Florida
Orlando, FLSuncoast Community High School
Riviera Beach, FL05.2019
Skills
- Business Development Understanding
- Account Management
- Customer and Client Relations
- Time Management
- Process Optimization
Timeline
Customer Service Representative
Animal Hospital Of The Palm Beaches
04.2021 - Current
Sales Associate
Petco
10.2020 - 04.2021
Brand Associate
Panera Bread
03.2019 - 08.2019
Brand Associate
Old Navy
06.2017 - 01.2019
Palm Beach State College
University of Central Florida
Suncoast Community High School
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