Lindsey Wilkins
Fayetteville Animal Clinic
9 Baker Ln Fayetteville,TN
17
years of professional experience
Driven and focused in the sales field with over ten years of customer service experience. I am a well-organized individual that takes pride in working with customers and helping them have the best professional experience possible. I take pride in greeting each customer with their own individual needs and having the knowledge to successfully guide them to make a purchase that will last a lifetime.
Work History
Veterinary Receptionist
3 Years 6 Months- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Entered data from pet records and office visits into computer system.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Increased accuracy of medical records by diligently updating patient information during each visit.
- Maintained current and accurate medical records for patients.
9 Years
- Maintained high standard of customer service during a remarkably high volume in a fast-paced environment.
- Worked under pressure while delivering quality customer service.
- Resolved Complaints promptly and professionally to ensure customer satisfaction.
- Cross trained and coordinated scheduling with team.
- Tracked inventory before and after every shift to ensure a seamless workday.
2 Years 3 Months
- Drove Sales through engagement of customers.
- Document sales by updating customer sales records.
- Shared product knowledge to help the customer make the best decision before purchase.
Education
Bachelors of Business Management
Associate of General Studies
- Graduated Cum Laude
- Remained on the Dean’s list throughout
Skills
Ability to organize and successfully run a fast-paced business.
I have a quality to understand the needs of customers and provide them with the best service with a personal feel.
Strong Communication
Sales trends
Time management
Relatability
Education
true
Timeline
Veterinary Receptionist
Fayetteville Animal Clinic
04.2023 - 10.2026Read More
RETAIL SALES
06.2011 - 09.2013Read More
FOOD SERVICE
02.2010 - 02.2019Read More
Motlow State
Associate of General Studies
Read More
Athens State University
Bachelors of Business Management
Read More