Lindsey Williamson
Omaha,NE
Summary
Crisis counselor with experience supporting children, adolescents, and young adults in high-risk and emotionally distressed situations. Skilled in suicide risk assessment, crisis intervention, and de-escalation, with a focus on safety planning and client-centered communication. Currently pursuing a Master’s in Clinical Mental Health Counseling and building advanced skills in case conceptualization and evidence-based practice.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Senior Crisis Counselor
Boys Town National Hotline
08.2024 - Current
- Provide crisis intervention and emotional support to youth and families via phone, text, and chat
- Conduct and support risk assessments for suicide, self-harm, and abuse; determine the appropriate level of intervention
- Support call room operations by prioritizing high-risk contacts, monitoring counselor activity, and ensuring coverage during shifts
- Coach and support crisis counselors in real time; provide guidance and debriefing on complex or high-risk interactions
- Coordinate with external agencies (law enforcement, CPS, mobile crisis) when intervention is required
- Document and review incident reports to ensure accurate, non-judgmental, and compliant documentation
Home Childcare Provider
Little Oaks Daycare
02.2017 - 07.2024
- Developmental Oversight: Designed and implemented age-appropriate activities focused on reaching social-emotional and cognitive milestones for children in a multi-age setting.
- Behavioral Intervention: Utilized positive reinforcement and de-escalation techniques to support emotional regulation and prosocial behavior.
- Family Partnership: Facilitated regular consultations with parents regarding developmental progress, behavioral concerns, and individualized support strategies.
- Life Skills Instruction: Provided foundational coaching in hygiene, interpersonal manners, and conflict resolution skills.
Education
M.S. Clinical Mental Health Counseling - Mental Health Counseling
Bellevue University
Bellevue, NEBachelor of Science - Psychology
University of Nebraska Omaha
Omaha, NE08.2025
Bachelor of Arts - Human Relations
Doane University
Lincoln, NE05.2016
Skills
Crisis Intervention & De-escalation
Suicide Risk Assessment & Safety Planning
Active Listening & Reflective Responding
Crisis Decision-Making
Clinical Documentation & Incident Reporting
Multicultural Counseling Competence
Rapport Building & Client Engagement
Clinical Coaching & Peer Support
Affiliations
- Psi Chi, International Honor Society in Psychology (2024)
- American Counseling Association (ACA) – Student Member
Certification
- Assessing Safety and Suicide Risk
- Essential Skills in Crisis Counseling
- Fundamentals of Crisis Counseling
Timeline
Senior Crisis Counselor
Boys Town National Hotline
08.2024 - Current
Home Childcare Provider
Little Oaks Daycare
02.2017 - 07.2024
M.S. Clinical Mental Health Counseling - Mental Health Counseling
Bellevue University
Bachelor of Science - Psychology
University of Nebraska Omaha
Bachelor of Arts - Human Relations
Doane University
Certifications / Professional Development
Certifications & Professional Development
• TF-CBT Web 2.0 Certification — Medical University of South Carolina
• Alcohol & Drug Assessment Training (LADC Coursework) — State of Nebraska Approved
• Assessing Safety & Suicide Risk — Boys Town National Hotline
• Imminent Risk of Suicide — Boys Town National Hotline
• Cultural Responsiveness in Crisis Counseling — Boys Town National Hotline