Lindsey Young
North Haverhill,NH
Summary
Compassionate early-career healthcare professional with experience in patient registration, appointment scheduling, and HIPAA-compliant record handling.
Overview
6
6
years of professional experience
Work History
Health Services Assistant
Margret Pratt Comunity
Bradford, Vermont
07.2025 - Current
- Supported patients in daily activities and routine procedures, enhancing their comfort and well-being.
- Observed patient comfort levels and reported changes to healthcare team promptly.
- Assisted nurses with intake forms, vital checks, and clinic setup, ensuring smooth operation of clinic activities.
- Protected patient records by following HIPAA confidentiality standards.
- Assisted in the preparation of patient rooms and exam areas by stocking supplies, changing linens, setting up equipment and ensuring privacy.
- Provided emotional support to distressed family members, fostering a compassionate environment during challenging times.
Activities Assistant
Grafton County Nursing Home
Haverhill, New Hampshire
01.2022 - 01.2024
- Encouraged resident participation in activities, strengthening community bonds. to engage in activities, fostering a sense of community.
- Facilitated daily recreational activities for residents, promoting engagement and well-being.
- Led group games, crafts, and social programs for nursing home residents.
- Provide one-on-one support to residents, ensuring their comfort and enjoyment during events.
- Coordinated special events, holiday parties, and community visits, fostering social connections for residents.
- Set up activity rooms with supplies, games, and program materials.
Access Representative
NVRH
Saint Johnsbury, Vermont
01.2021 - 01.2022
- Delivered exceptional service to patients, enhancing their experiences and satisfaction.
- Handled patient access inquiries, providing clear information and guidance to facilitate timely resolutions.
- Answered patient questions with clear, courteous communication to promote understanding and trust.
- Registered patients using NVRH admission and scheduling systems.
- Updated and maintained patient records meticulously, ensuring compliance with regulations.
- Gathered demographic information from patients to ensure accurate medical records. for accurate medical records.
- Routed calls and messages to appropriate NVRH departments.
Education
Certificate - Medical Billing And Codding
University of New Hampshire
NH01-2027
High School Diploma -
Concord School
Concord, VT07-2014
Skills
- Patient registration
- Insurance verification
- HIPAA compliance
- Technical proficiency
- Vital signs monitoring
- Appointment scheduling
- Attention to detail
- Technical proficiency
- Effective communication
- Customer service
- Decision-making
- Professional development
- Decision-making
Timeline
Health Services Assistant
Margret Pratt Comunity
07.2025 - Current
Activities Assistant
Grafton County Nursing Home
01.2022 - 01.2024
Access Representative
NVRH
01.2021 - 01.2022
Certificate - Medical Billing And Codding
University of New Hampshire
High School Diploma -
Concord School