Lindsey Viohl
Conyers
Summary
Client-oriented with several years of experience in building relationships, cultivating partnerships, customer service, and as a liaison between clients and other business partners including insurance companies . Multi-tasking and self-motivated leader with expertise in expanding network connections and revealing customer needs to deliver excellent customer satisfaction.
Overview
18
18
years of professional experience
Work History
Realtor
Better Homes And Gardens Real Estate Metro Brokers
03.2016 - Current
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Maintained current and accurate CRM database of prospective customers.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Generated list of properties to meet specific client needs.
- Researched and determined competitive market price.
- Represented buyers and sellers in major real estate transactions.
- Accompanied buyers during property inspections.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Negotiated contracts and educated sellers and buyers about legal disclosures.
Caregiver
Self
01.2012 - 06.2020
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
- Laundered clothing and bedding to prevent infection.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Cooked appetizing and satisfying meals and snacks.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
Admissions Representative
Zoo Atlanta
04.2011 - 01.2014
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Relayed customer feedback to cross-functional teams to improve products and services.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Administrative Manager
United Collision
02.2007 - 04.2011
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Monitored office inventory to maintain supply levels.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Organized and maintained documents, files and records.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Planned and executed successful corporate meetings, lunches and special events for large and small groups.
- Produced and filed payroll reports every week.
- Worked with HR staff to accurately track and update paid time off.
- Prepared purchase orders and expense reports.
- Collaborated and spoke with entities both inside and outside of the business.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Heritage High School
Conyers, GA05.2000
Skills
- Service Oriented
- Market Tracking and Research
- Financial History Review
- Sales Pipeline Management
- Adaptability and Flexibility
- MLS Data Entry and Maintenance
- Attention to Detail
- Verbal and Written Communication
- Analytical and Logical Thinking
- Articulate and Persuasive
- Client Relations
- Microsoft Office
- Social Media Savvy
- Accounting and Bookkeeping
- Basic Math
- Time Management
- Problem Solving
- Conflict Resolution
- Accounting Support
- Cash Deposit Preparation
- Technologically Savvy
- Multi-Line Telephone Systems
- Strong Organizational Skills
Professional Licenses
Real Estate License # 368607
Pharmacy Technician License # PHTC074264
Timeline
Realtor
Better Homes And Gardens Real Estate Metro Brokers
03.2016 - Current
Caregiver
Self
01.2012 - 06.2020
Admissions Representative
Zoo Atlanta
04.2011 - 01.2014
Administrative Manager
United Collision
02.2007 - 04.2011
Heritage High School
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