Professional Summary
Overview
Work History
Education
Skills
Timeline

Lindsey W. Shaw

Advanced Rehabilitation Center
Lindale,GA
5
years of professional experience

Dedicated receptionist with strong organizational and time management skills. Proven ability to enhance customer service experiences and streamline office procedures, ensuring efficient operations and improved patient interactions.

Work History

Receptionist

2 Years 8 Months
Advanced Rehabilitation Center | 03.2023 - 11.2025
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Scheduled patient appointments, optimizing daily operations for improved patient flow.
  • Maintained accurate patient records in electronic health record (EHR) systems, ensuring data integrity.
  • Assisted patients with inquiries and concerns, enhancing overall customer service experience.

Receptionist

2 Years 8 Months
Atrium Urgent Care | 01.2021 - 09.2023
  • Coordinated with healthcare professionals to streamline communication and improve service delivery.
  • Developed office procedures that improved front desk efficiency and reduced wait times.
  • Trained new staff on reception protocols and software usage, fostering team competence.
  • Implemented organizational changes that enhanced the reception area's functionality and patient interaction.

Education

High School Diploma

Pepperell High School | Lindale, GA | 06-2014

Skills

Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Customer and client relations
Appointment scheduling
Scheduling
Scheduling appointments

Timeline

Receptionist

Advanced Rehabilitation Center
03.2023 - 11.2025Read More

Receptionist

Atrium Urgent Care
01.2021 - 09.2023Read More

Pepperell High School

High School Diploma
Read More
Lindsey W. Shaw