Lindy Bennefield
Cullman,AL
Summary
Pharmacy Technician with 15 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Gilchrist Pharmacy
10.2023 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Lead Pharmacy Technician
Express Meds
02.2012 - 08.2023
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Maintained records of prescriptions filled for patients by completing pharmacy logs and updating customer accounts
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
Pharmacy Technician
Walgreens South
01.2008 - 02.2012
- Reviewed and verified customer information and insurance provider information
- Ensured proper entry and processing of patients' prescriptions into internal system
- Processed 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Education
High School Diploma -
Cullman High School
Cullman, AL05.2008
Skills
- Confidentiality and HIPAA
- Insurance Coverage Verification
- Wholesale Ordering
- Perpetual Inventory Management
- Pharmacy Ethics
- Interpreting and Processing Medication Orders
- Workflow Optimization
Additional Information
Registered Alabama Pharmacy Technician: T30561 May 2008- December 2025
HIPAA For Health Care Workers: December 30, 2025
CMS Combating Medicare Parts C & D Fraud, Waste And Abuse: December 8, 2024
Timeline
Pharmacy Technician
Gilchrist Pharmacy
10.2023 - 09.2024
Lead Pharmacy Technician
Express Meds
02.2012 - 08.2023
Pharmacy Technician
Walgreens South
01.2008 - 02.2012
High School Diploma -
Cullman High School
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