Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Languages
Websites
References
Timeline
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Lindzy Kneisler - Galán

Indianapolis,United States

Summary

Visionary Jewelry Expert and dynamic Client Advisor with a proven track record at Tiffany & Co., achieving $600,000 in sales within four months. Expertise in gemstone identification and customer relationship management, I excel in delivering personalized luxury experiences while building trust and rapport with clients. Committed to quality assurance and enhancing brand visibility through innovative solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Client Advisor

Tiffany & Co.
Indianapolis, United States
09.2024 - 04.2025
  • Achieved $600K in sales within four months, focusing on high jewelry clientele.
  • Delivered elevated, tailored experiences by educating clients on Tiffany’s heritage and product offerings.
  • Built long-term client relationships through trust, communication, and consistent follow-up.
  • Conducted in-depth consultations and presented personalized solutions.
  • Partnered cross-functionally with internal teams to ensure seamless service and client satisfaction.

Diamond Expert

Diamonds Direct
Indianapolis, United States
08.2022 - 08.2024
  • Generated $2.6 million in net sales within two years as Diamond Expert in Indianapolis.
  • Provided expert guidance to customers on diamond, gemstone, and jewelry purchases.
  • Selected, sourced, weighed, and presented diverse diamond options to clients.
  • Negotiated prices and closed sales effectively, exceeding performance targets.
  • Coordinated with vendors and suppliers to facilitate orders and streamline processes.
  • Cultivated strong customer relationships to ensure high satisfaction levels.
  • Contributed innovative solutions to enhance team performance and efficiency.
  • Designed engaging product displays to attract and retain customer interest.

Quality Assurance Specialist & Production Management

Au Enterprise
Berkey, United States
03.2021 - 12.2021
  • Ensured all fine jewelry products met highest quality standards.
  • Inspected jewelry pieces for defects and evaluated material quality.
  • Provided detailed feedback to manufacturing team, including CAD department and jewelers.
  • Oversaw jewelry production from initiation to completion, ensuring timely delivery of all items.

Owner /Product Designer

DSio2 LLC
Detroit, United States
08.2015 - 09.2020
  • Developed and managed all aspects of design and creative output, including sourcing and product development.
  • Focused on ceramic and jewelry design to drive innovative solutions.
  • Oversaw daily operations and logistics to ensure operational efficiency across business functions.
  • Created marketing strategies that increased brand visibility and customer engagement.
  • Managed financial budgeting and resource allocation to support sustained growth.

Education

Graduate Gemologist -

Gemological Institute of America
New York, NY
06.2025

Ruby Specialist - Gemology

International Gem Society
Online
04-2021

Associate of Science - Ceramic Technology

Oakland Community College
Royal Oak, MI
06.2017

Skills

  • Customer service excellence
  • Sales negotiation skills
  • Target achievement strategies
  • Relationship management
  • Rapport building
  • Gemstone identification
  • Effective communication
  • Client consultation expertise
  • Diamond grading proficiency
  • Jewelry anatomy knowledge
  • Quality assurance techniques
  • Product knowledge expertise
  • Luxury brand awareness
  • Appraisal skills
  • Gemological instrument use
  • Gemstone pricing strategies
  • Market trend analysis

Accomplishments

  • Long distance cycling tour-Central America: Nicaragua to Panama
  • Curate creative events, Detroit, Chicago and Mexico City.
  • Teach business proficient English to Spanish speaking entrepreneurs.

Languages

  • English
  • Spanish
  • Elementary Italian
  • Arabic

Certification

  • Strategic Thinking
  • International Business and Finances
  • Inventory Management
  • Supply Chain Fundamentals

Languages

Spanish
Professional
Italian
Elementary

References

References available upon request.

Timeline

Client Advisor

Tiffany & Co.
09.2024 - 04.2025

Diamond Expert

Diamonds Direct
08.2022 - 08.2024

Quality Assurance Specialist & Production Management

Au Enterprise
03.2021 - 12.2021

Owner /Product Designer

DSio2 LLC
08.2015 - 09.2020

Graduate Gemologist -

Gemological Institute of America

Ruby Specialist - Gemology

International Gem Society

Associate of Science - Ceramic Technology

Oakland Community College

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