Ling Bushey
Summary
Kitchen and café professional with 8 years of experience supporting fast-paced food service operations across back-of-house and customer-facing roles. Skilled in food safety, multitasking, teamwork, and delivering high-quality customer service in high-volume environments. Reliable and adaptable team member with a strong work ethic and positive attitude.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Barista
Brio Coffeeworks
Burlington
07.2023 - Current
- Prepared and served specialty coffee, espresso drinks, and teas while providing professional customer service in a fast-paced café environment.
- Diverse knowledge of coffee and the beverage industry
- Maintained cleanliness and organization of equipment and workspaces.
- Assisted customers with orders and recommendations while ensuring efficient workflow during busy service periods.
- Worked in a shared workspace respectfully
Kitchen Staff And Barista
Skinny Pancake
Burlington
09.2021 - 05.2023
- Prepared dishes in fast-paced environment working with teammates to provide high customer satisfaction rate.
- Trained new employees in prepping, cleaning, and customer service.
- Operated grills, fryers and broilers.
- Restocked and FIFO-ed ingredients.
- Completed tickets according to order and delivery time.
- Managed portion control using correct utensils during preparation and plating.
- Maintained consistent quality and high accuracy when preparing identical dishes.
Barista
The Traveled Cup
Saint Albans
06.2022 - 09.2022
- Prepared and served coffee, espresso drinks, food, and teas.
- Greeted guests with pleasant smile and appropriate customer service.
- Arranged merchandise and built eye-catching displays to increase sales.
- Prioritized greeting customers at front counter, answering questions and inputting coffee orders into POS system.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Kitchen Staff And Front House Worker
Stones Throw Fairfax/Richmond
Fairfax
03.2020 - 06.2022
- Recorded customer orders by answering the phone or taking information in person.
- Made pizzas using proper amount of dough and quantities of toppings according to quality standards.
- Assisted customers, answered questions, and resolved complaints.
- Operated pizza oven and brick oven along with other kitchen equipment.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Kitchen Staff And Front House Worker
JJ's Place And So Much More
Fairfax
08.2018 - 03.2020
- Made and prepared food in a take-out/diner style.
- Set up, restocked, and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Experience with food prep.
- Experience taking phone orders, opening, and closing the drawer.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
Bachelor of Arts - Psychology
University of Vermont
Burlington, VT 08.2021 - 05.2025
Skills
- Customer service
- POS operation
- Quality control
- Food Preparation
- Latte art
- Speedy and efficient
- Positive and professional
Timeline
Barista
Brio Coffeeworks
07.2023 - Current
Barista
The Traveled Cup
06.2022 - 09.2022
Kitchen Staff And Barista
Skinny Pancake
09.2021 - 05.2023
Bachelor of Arts - Psychology
University of Vermont
08.2021 - 05.2025
Kitchen Staff And Front House Worker
Stones Throw Fairfax/Richmond
03.2020 - 06.2022
Kitchen Staff And Front House Worker
JJ's Place And So Much More
08.2018 - 03.2020