Ling Fei
general manager
West Orange,NJ
Summary
Customer-oriented General Manager with 10+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Overview
6
6
years of professional experience
Work History
General Manager
McDonald's
09.2022 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Department Manager
McDonald's
09.2019 - 09.2022
- Managed Schedules under a monthly labor target to maintain the stores profitability through labor
- In charge of training crew in procedures
General Manager
Mcondalds
05.2017 - 09.2019
Education
High School Diploma -
Parsippany High School
Parsippany, NJ06.1998
Skills
- Risk Management
- Safety Assurance
- Food Preparation and Safety
- Profit and Loss
- Team Leadership
- Verbal and Written Communication
- Labor Cost Controls
- Employee Scheduling
Languages
Spanish
Professional Working
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
General Manager
McDonald's
09.2022 - Current
Department Manager
McDonald's
09.2019 - 09.2022
General Manager
Mcondalds
05.2017 - 09.2019
High School Diploma -
Parsippany High School