Linh Tang
San Jose,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Sales Associate
1st Class
07.2023 - 11.2023
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Developed strong rapport with client and created positive impression.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted clients in navigating housing, legal services and to gain access to valuable resources.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Analyzed trends and data to inform decision-making and program development.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with client and lender to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry client.
Agent
TCLI
05.2014 - 03.2023
- Obtained client information by answering telephone calls.
- Established strong client relationships, building recommendations and loyalty.
- Followed up on clients' inquiries to assess satisfaction with provided solutions.
- Handled and promptly resolved client complaints to maintain professional relationships.
- Prepared and presented contracts to clients.
- Coordinated appointments to show client prospective homes.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Established positive flow of communication with agents, clients, and personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Education
Bachelor of Science - Management Information Systems
San Jose State University
San Jose, CA05.2000
Skills
- Time Management
- Multitasking Strengths
- Teamwork and Collaboration
- Effective Selling Techniques
- Client Service
Languages
Vietnamese
Cantonese
English
Timeline
Sales Associate
1st Class
07.2023 - 11.2023
Agent
TCLI
05.2014 - 03.2023
Bachelor of Science - Management Information Systems
San Jose State University