Hospitable professional committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing different presentations. Customer oriented and always willing and able in learning new techniques , procedures and information.
Overview
2025
2025
years of professional experience
Work History
Bartender/Server
Stonys pub and pizza
Middleboro, Massachusetts
01.2013 - 10.2024
Trained new bartenders on drink preparation and order of service, as well as proper procedures and guest recognition.
Kept track of bar tabs and transferred open tabs to dining area for wait staff. Take out orders and cash out.
Ordering and inventory of beer, wine, alcohol and bar supplies.
Balanced daily registers and generated sales reports for management.
Developed good working relationships with fellow employees through effective communication.
Bartender/Server
Bracks Grill and Tap
Taunton, Massachusetts
11.2020 - 04.2024
Studied industry trends to inform planning of bar menu and development of new drink recipes.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Balanced daily registers and generated sales reports for management.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Monitored bar inventory and promptly restocked low items before depletion.
Arranged bottles and glasses behind bar to make attractive displays.
Bartender Shift Manager
99 Restaurant & Pub
Taunton, Massachusetts
08.1998 - 04.2004
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Balanced daily registers and generated sales reports for management.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Trained new bartenders on drink preparation and upselling techniques.
Delegated work to staff, setting priorities and goals.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Assisted staff by serving food and beverages or bussing tables.
Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Function/Food and Beverage Manager
Lantana
Randolph
Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
Assisted staff by serving food and beverages or bussing tables.
Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.