Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of product and service sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Hand And Stone Massage And Facial Spa
10.2021 - Current
Handled cash register operations and customer transactions to process payments.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed and stocked merchandise in accordance with store standards.
Provided exceptional customer service to foster client loyalty and satisfaction.
Performed inventory control procedures to manage stock.
Participated in store meetings and product training sessions to understand and sell items.
Developed and maintained knowledge of current sales and promotions.
Monitored sales team performance and provided constructive feedback.
Kept detailed track of sales and customer information in company system.
Trained new employees on customer service, money handling and organizing strategies.
Built relationships with customers and community to promote long term business growth.
Guest Advocate
Target
11.2022 - 03.2023
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Welcomed guests on arrival, displaying professional and friendly approach.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Operated and closed out drawers with high accuracy to maintain balanced registers.
Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
After School Care Assistant
Legacy School
08.2020 - 10.2021
Established positive relationships with parent to collaboratively promote child's wellbeing.
Engaged with children individually to encourage physical activity and academic curiosity.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Read and told stories to promote and support overall language development.
Education
Bachelor of Science Criminology &Criminal Justice - Criminal Justice
University of Nebraska At Omaha
Omaha, NE
05.2025
High School Diploma -
Benson High School
Omaha, NE
05.2022
Skills
Positive Customer Engagement
Hospitality and Accommodation
Client Relationship Management
Team Leadership
Pricing and Labeling
Strategic Sales
Activitys and involment
Benson High school
National Honors society member May 2020- May 2022
Varsity Cheerleader May 2018- May 2022
Varsity Cheer captain May 2021- May 2022
Timeline
Guest Advocate
Target
11.2022 - 03.2023
Lead Sales Associate
Hand And Stone Massage And Facial Spa
10.2021 - Current
After School Care Assistant
Legacy School
08.2020 - 10.2021
Bachelor of Science Criminology &Criminal Justice - Criminal Justice
Regional Esthetics Director/Lead Licensed Esthetician at Hand And Stone Massage And Facial SpaRegional Esthetics Director/Lead Licensed Esthetician at Hand And Stone Massage And Facial Spa