Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Linnea Shomshak

Eden Prairie,MN

Summary

Detail oriented Financial Services Specialist with strong communication skills and work ethic Technical Experience SAP Lease Works AS400 Microsoft Word Oracle GetPaid Excel Citrix GetPaid Administration Facs System PeopleSoft Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Accounts Receivable Manager

Loffler Companies
10.2020 - Current
  • Prepared bills receivable, invoices and bank deposits.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Processed incoming payments in accordance with established financial policies.
  • Recruited, interviewed, hired and trained 5 employees and implemented mentoring program to promote positive feedback and engagement.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Developed metrics for AR reps objectives, supporting key financial goals.
  • Organized and detail-oriented with a strong work ethic
  • Gained extensive knowledge in data entry, analysis and reporting

Sr. AR Solutions Specialist

United Health Group
01.2018 - 08.2020
  • Successfully collected on 4 portfolios for OPTUM Executive Health
  • Resources and OPTUM Health Solutions - International
  • Problem Solving
  • Financial Reporting for each portfolio on a monthly basis to various finance leads
  • Reviewing accounts for suspension and improving DS0
  • Monthly web ex meetings to review problems and make recommendations on large customers of OPTUM
  • Continuous improvement recommendations to help and assist OPTUM when collecting on their accounts.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Proved successful working within tight deadlines and a fast-paced environment
  • Learned and adapted quickly to new technology and software applications
  • Demonstrated strong organizational and time management skills while managing multiple projects

Financial Analyst

Best Buy
05.2017 - 01.2018
  • Responsible for doing monthly account reconciliations for their portfolio BestBuy for Business
  • Responsible for applying cash and making sure that funds are transferred to MSN that were sent in error to Best Buy on a monthly basis
  • Responsible for doing GL Transfers that were incorrectly applied
  • Responsible for credit card transactions and doing monthly bank account reconciliations

Finance Operations Specialist - Team Lead

Thomson Reuters
08.2013 - 03.2017
  • Responsible for reviewing and identifying billing and/or collection issues prior to a customers account being suspended
  • Provides training and mentoring and needed for new and current employees
  • Conducts portfolio reviews to ensure accounts are being worked and followed up on
  • Responsible for filling out vendor forms for new customers of Thomson
  • Compumark
  • Responsible for resolving complex billing and cash application issues for Large
  • Law Firms and Large Commercial Customers of Thomson Compumark while maintaning the business relationship
  • Responsible for GetPaid Administration for IP&S as well as logging tickets for
  • Technical issues
  • Responsible for our Third Party Batch reports done for Financial Reporting of our 3rd party agencies
  • Provides back up for the 3rd party coordinator
  • Provides analytical support as needed for testing and process changes.

Credit/Collection Analyst

THOMSON REUTERS
08.2013 - 07.2014
  • Responsible for Works on an assigned portfolio that includes a mixture of both routine and complex accounts
  • Conducts extensive research and analysis of account history (usage, payment history, subscriptions, and subscription contracts) and check all available computer systems to determine the appropriate action necessary for successfully handling customer problems and inquiries
  • Contacted customers to secure payment and resolve billing disputes in a manner that is fair and equitable and maximized receivable recoveries as well as providing professional and attentive services that preserves the ongoing relationship with each customer
  • I have worked autonomously with the ability to exercise sound business judgment in collecting balance and realistic payment terms with minimal credit issued
  • Analyzed and researched individual account history that are complicated and multi-faceted including such things as billing disputes, unresolved installation, etc
  • Exercised independent judgment in researching disputed balances and negotiating compromise with customers
  • Successfully managed individual portfolio on a day-to-day basis with no backlogs and minimal cancellation/credit adjustments
  • Actively assisted with training and mentoring of co-workers as requested by supervisor on a consistent basis and services as a key knowledge resource
  • Dealt with a professional client base and complex customer issues with limited supervision

Financial Operations Specialist

THOMSON REUTERS
01.2002 - 01.2013
  • Responsible for a portfolio of large law firms, schools, government and corporations key customers
  • Assign special projects such as auditing and billing for a new product
  • Mentored and trained new hires as well as colleges from India
  • Report to management problem accounts and cash expectancy also analyzed credit worthiness
  • Responsible for making business decisions to send customers to third party
  • Maintained DSO under 30 days
  • Promoted to Financial operations specialist I from Associate Financial service rep.

Asset Manager

01.2001 - 01.2001
  • Responsible for un-paid residuals on leased equipment
  • Negotiated settlements and closed accounts
  • Set up returns on equipment
  • Processed new leases and re-writes on leased equipment
  • Collected over $100K in profits monthly
  • Given commendable performance review by department manager

Leasing - Account Manager

Financial
01.1999 - 01.2001
  • Submitted bankruptcy claims
  • Collected un-paid up to date lease payments
  • Handled assumptions and lease extensions
  • Resolved disputes and problems on leases
  • Referred accounts to legal if necessary
  • Handled a large portfolio of 6,000.00 leases and under 1% delinquency
  • Promoted to supervisor.

I.C. SYSTEM, INC
01.1988 - 01.1999
  • Collected and resolved large balance commercial accounts and exceeded goals
  • Pulled credit reports and analyzed new customers
  • Handled all legal accounts turned over to attorneys
  • Responsible for collecting delinquent accounts receivable for IC SYSTEM’s past due customers
  • Promoted to Team Lead.

Education

Voc - Accounting And Finance

Edison High School
Minneapolis, MN

Skills

  • Goal Setting
  • Sales Support
  • Willing to Learn
  • Work Planning
  • Adaptable to Changing Conditions
  • Problem Anticipation and Resolution
  • Financial Resources Management
  • Staff Recruitment and Hiring
  • Team Building Leadership
  • Credit Approval and Denial
  • Collections Actions
  • Cash Flow Management

Accomplishments

Successfully trained, hired and managed Accounts Receivable team to meet our financial goals.


Built a collection strategy for GetPaid for collection of outstanding aging.


Handled Bank account reconciliations and cash applications as well as daily rec reports




Timeline

Accounts Receivable Manager

Loffler Companies
10.2020 - Current

Sr. AR Solutions Specialist

United Health Group
01.2018 - 08.2020

Financial Analyst

Best Buy
05.2017 - 01.2018

Finance Operations Specialist - Team Lead

Thomson Reuters
08.2013 - 03.2017

Credit/Collection Analyst

THOMSON REUTERS
08.2013 - 07.2014

Financial Operations Specialist

THOMSON REUTERS
01.2002 - 01.2013

Asset Manager

01.2001 - 01.2001

Leasing - Account Manager

Financial
01.1999 - 01.2001

I.C. SYSTEM, INC
01.1988 - 01.1999

Voc - Accounting And Finance

Edison High School

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Linnea Shomshak