Linzy Hernandez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Ensured timely completion of assigned tasks

• Managed incoming calls and directed inquiries to appropriate staff members.

• Assisted in event planning and coordination, ensuring success and positive experiences for the clients.

• Facilitated smooth office operations by managing inventory levels of supplies and equipment, and placing orders as needed.