Lionel Johnson
Houston,TX
Summary
Proven Master Barber and Cook with a track record of enhancing customer satisfaction and streamlining operations at Dennys Restaurant. Specializes in sanitation and hygiene, alongside exceptional communication skills, boosting repeat business through high-quality service. Increased salon revenue by upselling, demonstrating a keen ability for performance improvement and hospitality service.
Overview
6
6
years of professional experience
Work History
Cook
Dennys Restaurant
Houston, TX
06.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Master Barber
Self Employed Services
Texas City, TX
07.2018 - 09.2024
- Kept business compliant with applicable government standards.
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Managed business customer service, responding to requests and concerns promptly.
- Increased overall salon revenue by upselling grooming products and additional services.
- Boosted repeat business rates through consistent delivery of high-quality results tailored specifically to each individual''s preference.
- Built rapport with clients through active listening skills, understanding their preferences, needs, and expectations.
- Developed a loyal clientele base through exceptional customer service and attention to detail.
Education
Barber - Barbering
K&G Barber College
Texas City, TX03.2018
Multi Process Technology - Welding Technology
College of The Mainland
Texas City, TX01.2015
Skills
Cooking and food preparation
Sanitation and hygiene awareness
Communication and teamwork efforts
Comprehension of job duties and responsibilities
Menu marketing expertise
Hospitality service expertise
Kitchen equipment operation and maintenance
Performance improvement
Effective planner
Timeline
Cook
Dennys Restaurant
06.2024 - Current
Master Barber
Self Employed Services
07.2018 - 09.2024
Barber - Barbering
K&G Barber College
Multi Process Technology - Welding Technology
College of The Mainland