LIONET GONZALEZ
Titusville
Summary
Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
17
17
years of professional experience
Work History
Front Office Administrator
Space Coast Health Centers
Port Saint John
07.2022 - Current
- Developed strong customer service skills by providing helpful information to customers, answering inquiries and resolving complaints.
- Assisted in the daily operations of a busy front office, including scheduling appointments and managing incoming calls.
- Performed general administrative tasks such as data entry, filing documents and preparing reports.
- Answered multi-line phone system routing calls promptly to appropriate personnel.
Patient Care Tech 2, O.R. Facilitator/Transporter
Advent Health
New Smyrna Beach
10.2018 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Certified Nursing Assistant
Florida Hospital
New Smyrna Beach
04.2016 - 01.2018
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
Certified Nursing Assistant
Bert Fish Medical Center
New Smyrna Beach
01.2013 - 04.2016
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Halifax Medical Center
Daytona Beach
06.2008 - 01.2013
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
Education
Phlebotomy -
Daytona State College
Daytona, FL01.2007
C.N.A. Certified Nursing Assistant -
Lake Sumpter State College
Leesburg, FL01.2003
High School Diploma -
Patchogue Medford High School
Medford Long Island, NY01.1987
Skills
- Excellent communication
- Multi-line phone operation
- Problem solving
- Reception duties
- Team Player
- Office administration
Awards
- Hospital Employee of the Month, 2019-05-01
- Nominated 3 times for the STARFISH AWARD
- STARFISH AWARD WINNER, 2020-04-01
Timeline
Front Office Administrator
Space Coast Health Centers
07.2022 - Current
Patient Care Tech 2, O.R. Facilitator/Transporter
Advent Health
10.2018 - Current
Certified Nursing Assistant
Florida Hospital
04.2016 - 01.2018
Certified Nursing Assistant
Bert Fish Medical Center
01.2013 - 04.2016
Certified Nursing Assistant
Halifax Medical Center
06.2008 - 01.2013
Phlebotomy -
Daytona State College
C.N.A. Certified Nursing Assistant -
Lake Sumpter State College
High School Diploma -
Patchogue Medford High School
Similar Profiles
Grace HenryGrace Henry
Outpatient Mental Health Therapist at Ellie Mental Health- Space CoastOutpatient Mental Health Therapist at Ellie Mental Health- Space Coast
Marcela MadridMarcela Madrid
Certified Medical Assistant at Community Health Centers of The Central CoastCertified Medical Assistant at Community Health Centers of The Central Coast
Kathy CovarrubiasKathy Covarrubias
Behavioral Health Care Coordinator at Community Health Centers Of The Central CoastBehavioral Health Care Coordinator at Community Health Centers Of The Central Coast
Donald SprattDonald Spratt
Customer Service Representative at Activus ConnectCustomer Service Representative at Activus Connect
Donovan PriceDonovan Price
Audio Tech at Freelance On Site ServersAudio Tech at Freelance On Site Servers