Lira Medinas
Import/Export Operations
BROOKLYN,United States
Summary
Trilingual, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Specialist
Macys Department Store
Brooklyn, NY
01.2021 - 04.2022
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Furniture Sales Consultant/Sleep Consultant
Raymour & Flanigan
BROOKLYN, United States
03.2020 - 12.2021
- Communicated with clients to find and design layout best suited for client needs and location.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Maintained detailed files on past transactions and designs for budget and future reference.
- Updated customers on scheduled deliveries of furniture to homes.
- Displayed past designs and purchases to new clients to assist with creative process.
- Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Jewelry Sales Associate
Macys Department Store
Brooklyn, NY
01.2020 - 06.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Completed store opening and closing procedures as per company guidelines.
- Mentored new sales associates on store return policies and customer service techniques.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Mentored [Number] new associates and coached on marketing techniques and engagement strategies, resulting in more than $[Amount] in sales over course of [Number] months.
- Performed general maintenance and light cleaning of showroom.
Cosmetics Department Manager
Owner/Manager
, Brazil
02.2016 - 09.2018
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel.
- Maintained accurate inventory and sales records for department.
- Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
- Maintained store equipment, printers and fax machines.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Import/Export Purchasing Analyst
Usiquimica Do Brasil
, Brazil
10.2014 - 03.2015
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Used analytical models and mathematical analysis to create and maintain key performance metrics.
- Implemented policies to reduce cost and eliminate waste.
- Devised and executed annual purchasing plans and contracts.
- Identified, selected and maintained logistic suppliers and achieved optimum costs and service qualities.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
Export Supervisor
Lipo Do Brasil Ltda
, Brazil
02.2011 - 03.2012
- Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
- Negotiated with various freight companies and received annual contracts, resulting in cost savings of 20%.
- Facilitated communication between company,overseas partners, and customs brokers to maintain efficient operations and ensured costumer satisfaction
- Conducted research to address shipping errors and packaging mistakes.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Import and Export Analyst
Kemira Chemicals Brasil
, Brazil
09.2007
Education
Bachelor of Science - Foreign Trade
Umesp
Brazil 09.2002 - 08.2006
Skills
Database Management
undefinedTimeline
Retail Sales Specialist
Macys Department Store
01.2021 - 04.2022
Furniture Sales Consultant/Sleep Consultant
Raymour & Flanigan
03.2020 - 12.2021
Jewelry Sales Associate
Macys Department Store
01.2020 - 06.2020
Cosmetics Department Manager
Owner/Manager
02.2016 - 09.2018
Import/Export Purchasing Analyst
Usiquimica Do Brasil
10.2014 - 03.2015
Export Supervisor
Lipo Do Brasil Ltda
02.2011 - 03.2012
Import and Export Analyst
Kemira Chemicals Brasil
09.2007
Bachelor of Science - Foreign Trade
Umesp
09.2002 - 08.2006
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