Lirca King
South Brunswick,NJ
Summary
Efficient ,professional with 4 years of experience and a proven Knowledge of customer service. Conflict resolution, and customer needs assessment, Known maintaining a safe work environment by following safety policies and procedures , and the ability to work well and collaboratively in a fast-paced environment .
As a scheduler i empathize with my clients and staff listening and letting them feel cared for .
Overview
4
4
years of professional experience
1
1
Certification
Work History
CHHA/Senior Care Scheduling Coordinator
Always Best Care
Princeton Junction, NJ
03.2021 - Current
- Create and maintain schedules for home healthcare aides (staff)
- Arrange or organize schedules for clients and prospects clients in line with with healthcare plans and availability of healthcare personnel that will attend to them
- Responsible for properly entering client and staff information into a databases, and also updating it on a regular basis
- Reach out to Home care Aides and clients with regards to changes in schedule that may come up on a daily basis
- Build professional relation relationships with clients so as to ensure excellent service delivery
Deli Clerk
Saker Shoprite
South Brunswick, NJ
11.2020 - 07.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Cashier
Bayli's Restaurant
Plata Plata, Dominican Republic
08.2014 - 07.2016
- Collect payments from costumers
- Present menus to patrons and answer questions about menu items making recommendations upon request
- Check with costumers to ensure that they are enjoying their meals and take action to correct any problems
- Inform clients of daily specials
Education
No Degree - Foreign Language Teacher Education
O & M
Puerto Plata Dominican RepublicSkills
- Excellent communication skills
- flexible and multi-task
- Good knowledge and understanding of customer care ethics
- Adaptability
- Effective time management
- Ability to work in a team
Certification
- Home Health Aide, Berkel Training Institute Feb 2021-Mar 2021
- English study, Coral languages Institute Aug 2010- Feb 2012
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
CHHA/Senior Care Scheduling Coordinator
Always Best Care
03.2021 - Current
Deli Clerk
Saker Shoprite
11.2020 - 07.2021
Customer Service Cashier
Bayli's Restaurant
08.2014 - 07.2016
No Degree - Foreign Language Teacher Education
O & M