Liridona Ceka
MATAWAN,NJ
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Hackensack Meridian Health
Holmdel, NJ
10.2023 - Current
- Answered phones promptly and directed calls appropriately.
- Processed referrals for specialist care when requested by physicians or patients.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
project coordinator
medforce
03.2021 - 12.2022
- Maintain research records and gather project resources
- Create status reports for management and ensure compliance with regulatory bodies
- Monitor and manage timelines, track deliveries, and identify out of scope customer requests with guidance from management
- Evaluate project risks and specify project plans
- Review trends from data and surveys to identify specific barriers to optimal performance and areas of opportunity
- Understand the fundamental concepts of project timelines to reach key milestone dates for success
- Actively communicate with management and team members to meet project, client, and company goals.
pediatric nursing assistant
jersey shore university medical center
11.2015 - 11.2021
- Taking and recording patients’ vitals, obtaining necessary information, and preparing children for exams with pediatrician
- Promptly communicate with other medical staff regarding patient conditions and requests
- Provide direct personal care of patients as directed by nurse and patient care plan
- Recognize and respect patient and family needs while providing a comfortable culturally sensitive environment for care
- Perform designated unit duties such as but not limited to, restocking supplies at patient bedside, and assisting with laundry
- Provide sanitary effective care for children of all ages and play a significant role in a patient recovery.
receptionist/hairdresser assistant
illusions salon & spa
09.2013 - 11.2015
- Administer all forms of payment and maintain organized financial reports and receipts
- Schedule appointments according to client and stylist availability
- Maintain cleanliness throughout salon
- Ensure the reception area is stocked with magazines, coffee, and refreshments
- Recommend hair products and styling tools during appointments, increasing retail sales
- Shampoo, condition, and blow dry clients hair.
receptionist/hairdresser apprentice
pierre michelle salon & spa
08.2011 - 09.2013
- Maintain inventory of products and supplies
- Compile and maintain up-to-date client information
- Schedule appointments and educate clients on spa services
- Assist hairstylists with shampooing, conditioning, scalp massages, blow drying, coloring, and waxing
- Stock rotation and order supplies
- Educate clients on product uses and benefits.
Skills
- Medical Terminology
- Understanding of medical laws
- Referral Verification
- Medical Charting
- Insurance Verification
- HIPPA Compliance
- Telephone Etiquette
- Office Administration
- Interpersonal skills and strong ability to collaborate with others
- Motivated with strong analytical and organizational skills
- Attentive to detail and utilizing logical approach to problem solving
- Ability to work independently with minimal supervision
Timeline
Medical Receptionist
Hackensack Meridian Health
10.2023 - Current
project coordinator
medforce
03.2021 - 12.2022
pediatric nursing assistant
jersey shore university medical center
11.2015 - 11.2021
receptionist/hairdresser assistant
illusions salon & spa
09.2013 - 11.2015
receptionist/hairdresser apprentice
pierre michelle salon & spa
08.2011 - 09.2013