Liridona Dervishi
Wayne
Summary
Motivated and results-driven professional with over a decade of experience in luxury client services, medical aesthetics administration, and team leadership. Currently advancing my healthcare career through the Practical Nursing Program at Jersey College. Skilled in scheduling, patient coordination, and high-volume operations with precision and empathy. Seeking a hospital or medical office role to apply my administrative expertise and nursing knowledge to enhance patient care and operational efficiency.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Neiman Marcus
Paramus, New Jersey
07.2023 - Current
- Built and maintained long-term client relationships through exceptional service and personalized experiences.
- Managed a million-dollar client portfolio while coordinating appointments, follow-ups, and special requests.
- Consistently ranked as a top performer through client retention, repeat business, and credit card acquisition.
Maintained accurate and confidential client records with strong attention to detail. - Collaborated with cross-functional teams to ensure seamless operations and client satisfaction.
Demonstrated critical thinking, organization, and adaptability in fast-paced environments. - Specialized in global luxury sourcing to meet unique client needs and expectations.
Recognized for professionalism, empathy, and delivering exceptional results.
Assistant Manager | Aesthetic Specialist
RWC | Siva Oasis Aesthetics
Saddle Brooke, NJ
06.2022 - 05.2024
- Oversaw clinic operations, scheduling, and staff coordination in a fast-paced environment.
- Conducted consultations and developed personalized treatment plans for clients.
- Performed aesthetic procedures while maintaining safety, sterilization, and client care standards.
- Coordinated patient scheduling, follow-up care, and daily clinic operations.
- Trained and mentored staff on service techniques, product knowledge, and professional standards.
- Managed inventory, purchasing, and vendor relationships to support clinic efficiency.
- Assisted with recruitment, onboarding, and staff development.
- Contributed to the planning and successful grand opening of a new clinic location.
- Fostered strong client relationships through communication, professionalism, and leadership.
Christian Louboutin Manager / Tom Ford Boutique Manager
Saks Fifth Avenue
Calgary, AB
05.2018 - 01.2023
- Promoted from Canada to the U.S. market in recognition of leadership and performance.
- Managed the Tom Ford and Christian Louboutin Beauty businesses, consistently exceeding sales goals.
- Provided personalized beauty and fragrance consultations utilizing professional makeup artistry expertise.
- Educated clients and team members on beauty products, skincare, makeup application, and fragrance.
- Trained and mentored beauty advisors to enhance product knowledge and customer experience.
- Managed inventory, merchandising, and operational standards to support business success.
- Collaborated with vendors and brand partners to execute product launches and exclusive events.
- Maintained a commitment to continuous learning and professional development.
Medical Administrator
Preventous Cosmetic Medicine
Calgary, AB
12.2020 - 08.2021
- Supported physicians, nurses, and estheticians in a fast-paced clinical environment.
- Coordinated patient scheduling, appointments, and communication between medical and administrative teams.
- Maintained accurate and confidential patient records, treatment documentation, and digital charts.
- Managed medical supplies, inventory, and vendor relationships to support clinic operations.
- Trained and supported staff across multiple clinic locations to ensure consistent service standards.
- Provided skincare and product education to support client goals and satisfaction.
- Utilized electronic documentation systems and Microsoft Office to support patient coordination and daily operations.
- Demonstrated strong organization, communication, and multitasking skills in a healthcare setting.
Laura Mercier Business Manager
Nordstrom
Calgary, AB
11.2016 - 05.2018
- Managed daily business operations while maintaining high service and performance standards.
- Recruited, trained, and mentored beauty advisors to support team growth and success.
- Organized educational events, workshops, and master classes to enhance client engagement.
- Fostered staff development through coaching, leadership, and performance improvement.
- Collaborated with corporate partners and vendors to support product launches and training initiatives.
- Demonstrated strong planning and organizational skills through successful event execution and business initiatives.
- Developed expertise in public speaking, client education, and professional presentations.
- Promoted a collaborative, accountable, and high-performing team culture.
Education
Practical Nursing Program -
Jersey College Nursing School
Teterboro, NJ08-2026
Certified in Advanced Hair Design - Focus on aesthetics, color theory, and professional styling techniques.
Aveda Academy
Calgary, AB04-2015
Licensed in Cosmetology - Specialized in skincare, beauty treatments, and client relations.
Artistic Academy of Hair Design
Morris Plains, NJ07-2011
High School Diploma - undefined
Wayne Valley High School
Wayne, NJ06-2010
Skills
- Adaptability & Resilience – Performs effectively in fast-paced, high-pressure environments
- Compassionate Care – Provides empathetic, patient- and family-centered support
- Critical Thinking – Prioritizes needs and makes sound clinical decisions
- Team Collaboration – Works effectively with interdisciplinary healthcare teams
- Attention to Detail – Maintains accuracy, confidentiality, and patient safety
- Leadership & Communication – Demonstrates initiative, professionalism, and strong interpersonal skills
Timeline
Personal Shopper
Neiman Marcus
07.2023 - Current
Assistant Manager | Aesthetic Specialist
RWC | Siva Oasis Aesthetics
06.2022 - 05.2024
Medical Administrator
Preventous Cosmetic Medicine
12.2020 - 08.2021
Christian Louboutin Manager / Tom Ford Boutique Manager
Saks Fifth Avenue
05.2018 - 01.2023
Laura Mercier Business Manager
Nordstrom
11.2016 - 05.2018
Licensed in Cosmetology - Specialized in skincare, beauty treatments, and client relations.
Artistic Academy of Hair Design
High School Diploma - undefined
Wayne Valley High School
Practical Nursing Program -
Jersey College Nursing School
Certified in Advanced Hair Design - Focus on aesthetics, color theory, and professional styling techniques.
Aveda Academy