Summary
Overview
Work History
Education
Skills
Timeline
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Lirit Miller

New York,NY

Summary

I am majoring in Fashion Design at the Fashion Institute of Technology. Before moving to New York, I worked as a Front Desk Agent/ Concierge at Hotel Eastland for 3 years. My background in hospitality sets me up to succeed in guest interactions, managing hotel software, adapting to new information, and working well in a fast paced environment. I've also gained a substantial amount of retail and customer service experience from working as a sales associate at MUJI, and also as a stylist intern for Teresa Flowers.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Hotel Eastlund
03.2021 - 08.2024
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Sales Associate

MUJI
10.2022 - 12.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Dressed mannequins and arranged in-store displays to showcase available products.

Stylist Intern

Teresa Flowers
06.2021 - 08.2021
  • Drove brand awareness by organizing display setups and assisting in merchandising.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Worked in the Alien Mermaid Cove pop-up shop.
  • Managed all social media platforms and had full design control over posts.

Education

Associate of Arts - Fashion Design

Fashion Institute of Technology
New York, NY
05-2025

High School Diploma -

Cleveland High School
Portland, OR
06.2022

Skills

  • Creative Solutions
  • POS systems
  • Guest accommodations
  • Concierge Services
  • Guest Satisfaction
  • Payment collection
  • Social Media Platforms

Timeline

Sales Associate

MUJI
10.2022 - 12.2022

Stylist Intern

Teresa Flowers
06.2021 - 08.2021

Front Desk Agent

Hotel Eastlund
03.2021 - 08.2024

Associate of Arts - Fashion Design

Fashion Institute of Technology

High School Diploma -

Cleveland High School

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Lirit Miller