Lis Escalona
Cypress,Tx
Summary
Experienced in executive assistance and customer service, leading projects that optimize data collection and team management. I excel in Excel and programming, achieving a 20% increase in administrative process efficiency. I am bilingual in English and Spanish, focusing on effective communication and problem-solving to facilitate organizational success.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Receptionist
Goya Foods inc
Brookshire, Texas
2022.12 - 2025.12
- Managed front desk operations and greeted visitors at Goya Foods.
- Answered multi-line phone system and directed calls to appropriate departments.
Recepcionista , Atencion Al Cliente Y Al Personal De La Compañía
Goya Foods , Daikin , Lis Multiservices
2022.12 - 2025.02
- Managed front desk operations and greeted visitors warmly.
- Coordinated incoming calls and directed them to appropriate departments.
- Maintained appointment schedules for management and staff efficiently.
- Organized office supplies and ensured inventory levels were maintained.
- Assisted in administrative tasks, including filing and data entry processes.
- Implemented visitor check-in procedures for security compliance.
- Collaborated with team members to streamline reception workflows effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Manager
Lis Multiservices
2021.01 - 2022.10
Data Colletor
Daikin
2019.10 - 2021.12
- Managed inventory records using internal tracking systems to ensure accuracy.
- Conducted surveys to assess client satisfaction and service quality.
- Analyzed market trends to support product development initiatives.
Education
Título De Asociado - Hidráulica
Universidad De Holguín
2009.09 - 2012.06
Escuela Secundaria -
Lidia Doce Sánchez
Skills
- Excel
- Photoshop
- Word
- Comunicación
- Trabajo en equipo
- Liderazgo
- Resolución de problemas
- Gestión del tiempo
- Internet
- Notaría
- Manager Experiencia
- Compras
- Programación
- Asistencia Gerencial
- Marketing
Certification
Loto, Notary ,computer courses , 12/20
References
Lis, Ingeniera Hidráulica, Ingeniera Hidráulica con amplia experiencia en asistencia ejecutiva y atención al cliente, liderando proyectos que optimizan la recopilación de datos y la gestión de equipos. Destaco por mi habilidad en Excel y programación, logrando un aumento del 20% en la eficiencia de procesos administrativos. Soy bilingüe en inglés y español, enfocándome en la comunicación efectiva y la resolución de problemas para facilitar el éxito organizacional.
Hobbies and Interests
Read
Languages
Spanish and English
Personal Information
Date of Birth: 01/26/96
Projects And Awards
.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Receptionist
Goya Foods inc
2022.12 - 2025.12
Recepcionista , Atencion Al Cliente Y Al Personal De La Compañía
Goya Foods , Daikin , Lis Multiservices
2022.12 - 2025.02
Manager
Lis Multiservices
2021.01 - 2022.10
Data Colletor
Daikin
2019.10 - 2021.12
Título De Asociado - Hidráulica
Universidad De Holguín
2009.09 - 2012.06
Escuela Secundaria -
Lidia Doce Sánchez