Lisa Ann Evans
Spring Branch,TX
Summary
Seeking a job with a good company. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
Work History
Vital Research
01.2024 - Current
- I interview participants over the phone for quality assurance.
Field Interviewer
NORC
01.2013 - Current
- Conducted in-depth face-to-face interviews with study respondents
- Conduct over the phone interviews with respondents.
- Schedule appointments with respondents.
- Managed multiple tasks simultaneously while working independently in the field.
- Adhered to established policies, procedures and standards related to fieldwork operations.
- Conducted structured interviews and recorded audio.
- Traveled extensively throughout assigned geographic area for field work.
- Attended regular meetings with project manager to review progress on assignments.
Field Interviewer
GRM Research
01.2012 - Current
- Interview respondents at the San Antonio International Airport.
- Follow rules and protocol.in airport.
- Meet with supervisor
- Reviewed data obtained from interview for completeness and accuracy.
Cosmetic Sales
Neiman Marcus
01.2008 - 01.2009
- Personal shopper for luxury department store.
- Meet weekly goals for sales.
Market Coordinator
Franchesca Guerra Cosmetics
01.2005 - 01.2008
- Worked with creative teams to deliver productive marketing campaigns.
- Analyzed customer feedback to improve service quality and customer satisfaction.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Coordinated and executed promotional events, ensuring alignment with overall marketing objectives.
- Supervised creation of marketing materials and collateral.
Counter Manager
Dillard's Department Store
01.1996 - 01.2005
- Responsible for planning events to promote new products as well as the hiring, scheduling, and training of new associates for my counter
- Other duties include product inventory, documentation of sales, tester and damage totals, customer comments and complaints
- In charge of merchandising department by following planograms
- In addition, the ability to demonstrate and sell cosmetics
Customer Service Manager
Solo Serve Department Store
01.1994 - 01.1996
- Primary responsibilities included customer returns and refunds, all customer comments and complaints, the balancing of all cash draws and preparation of daily sales reports
- I also had the responsibility of supervising approximately twelve cashiers at any given time
Customer Service Manager
Texans (Handy Andy)
01.1992 - 01.1994
- As Customer Service Manager, my responsibilities were as follows: delegation of duties to about twenty individuals at any given time, and all customer comments or complaints
- As well as, the capability to run the customer service booth (as needed), which included the following services; Western Union transfers, money orders, all local bill payments and the balancing of all cash draws and safe
Store Cosmetician
Kroger
01.1989 - 01.1992
- Responsible for ordering, displaying, inventorying, pricing and selling of cosmetics and fragrances
Field Interviewer
RTI
01.2013
Enumerator
United States Census
01.2010
Education
NASM Certified -
PFTA
01.2007
High School -
Judson High School
01.1991
Skills
- Team management
- Organization
- Customer service
- Good Telephone Etiquette
- Project planning
- Task prioritization
- Data collection
- Participant screening
- Data verification
- Confidential data protection
- Inbound and outbound calls
- Meeting deadlines
Timeline
Vital Research
01.2024 - Current
Field Interviewer
NORC
01.2013 - Current
Field Interviewer
RTI
01.2013
Field Interviewer
GRM Research
01.2012 - Current
Enumerator
United States Census
01.2010
Cosmetic Sales
Neiman Marcus
01.2008 - 01.2009
Market Coordinator
Franchesca Guerra Cosmetics
01.2005 - 01.2008
Counter Manager
Dillard's Department Store
01.1996 - 01.2005
Customer Service Manager
Solo Serve Department Store
01.1994 - 01.1996
Customer Service Manager
Texans (Handy Andy)
01.1992 - 01.1994
Store Cosmetician
Kroger
01.1989 - 01.1992
NASM Certified -
PFTA
High School -
Judson High School
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