Lisa Aronson
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
38
38
years of professional experience
Work History
Business Development Manager
Lawton Construction & Restoration
06.2016 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Communicated product quality and market comparisons by creating sales presentations.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Organized promotional events and interacted with community to increase sales volume.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Project Manager
Lawton Construction & Restoration
08.2018 - 06.2020
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared and submitted project invoices for review and approval.
- Negotiated and managed third-party contracts related to project deliverables.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
Project Coordinator
Lawton Construction & Restoration
09.2017 - 06.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Kept corporate and client information confidential, adhering to data safety measures.
- Responded to requests for information on materials to inquiring parties.
- Photocopied, distributed and emailed documents to project managers.
- Arranged travel and accommodation for team members and project partners.
- Maintained open communication by presenting regular updates on project status to customers.
Sun Kissed Property Management
Self-employed
06.2015 - 09.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- worked with home owners and management cooperations and tenants.
Marketing Manager
Lawton Construction & Restoration
07.2013 - 08.2016
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Identified potential markets to capitalize on underserved areas.
Hair Stylist /Salon Owner/Operator
Ambiance Hair Salon
02.2009 - 05.2013
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
- Monitored current trends to understand fashions and better serve customer needs.
- Worked with men, women and children to complete [Service] on daily basis.
- Worked on [Number] customers daily while maintaining distinguished cleanliness and organization of work areas.
- Updated customer service standards to increase number of return customers and overall company profits [Number]%.
- Recorded client payments and payment information daily with [Number]% accuracy rate.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Hair Stylist
Self-employed
01.1986 - 03.2010
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Licensed Cosmetologist - Cosmetology
Gerry Lee Beauty Cosmetology
Auburn, CAHigh School Diploma -
Placer High School
Auburn, CA1985
Skills
- Sales and Development
- Business Development and Planning/ Decision-Making
- Relationship Building
- Project Management
- Customer Service
- Quality Control
- Vendor Management
- Market Research
- Team Leadership
- Event Planning
- Marketing Expertise
- Relationship Building and Rapport
- Issue Resolution
- Verbal and Written Communication
Timeline
Project Manager
Lawton Construction & Restoration
08.2018 - 06.2020
Project Coordinator
Lawton Construction & Restoration
09.2017 - 06.2019
Business Development Manager
Lawton Construction & Restoration
06.2016 - Current
Sun Kissed Property Management
Self-employed
06.2015 - 09.2017
Marketing Manager
Lawton Construction & Restoration
07.2013 - 08.2016
Hair Stylist /Salon Owner/Operator
Ambiance Hair Salon
02.2009 - 05.2013
Hair Stylist
Self-employed
01.1986 - 03.2010
Licensed Cosmetologist - Cosmetology
Gerry Lee Beauty Cosmetology
High School Diploma -
Placer High School
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