Lisa Aviles
Roselle,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Proven cosmetologist with a track record of enhancing client satisfaction and increasing salon revenue. Results-focused individual dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
17
17
years of professional experience
Work History
Cosmetologist
Rue 62 Salon
04.2011 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Cosmetologist
Salon Elite & Spa
01.2007 - 04.2011
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Education
Cosmetology Degree - Cosmetology
Arlington Academy
Arlington Heights, IL08.2002
High School Diploma -
Palatine High School
Palatine, IL06.2002
Skills
- Business Management
- Customer Service
- Problem-solving skills
- Teamwork and Collaboration
- Time Management
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Hair Styling
- Product Knowledge
- Client Consultations
Timeline
Cosmetologist
Rue 62 Salon
04.2011 - Current
Cosmetologist
Salon Elite & Spa
01.2007 - 04.2011
Cosmetology Degree - Cosmetology
Arlington Academy
High School Diploma -
Palatine High School
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