Lisa Bassick
NC
Summary
Knowledgeable Accounts Receivable Specialist with experience in account management across various industries. Personable with excellent problem solving skills and strengths in areas of credit and collections. Proven ability to improve workflow efficiencies while maintaining high standards in customer service.
Overview
27
27
years of professional experience
Work History
Corporate Accounts Receivable Specialist
Saf-Gard Safety Shoe Company
09.2020 - Current
- Performed accounts receivable functions, including cash posting, producing and maintaining monthly aging reports for over 700 accounts.
- Evaluated open accounts to look for past-due balances and pursue collection strategies
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Cook
Aramark Corporation & Compass Group
11.2016 - 06.2020
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Credit and Collections Specialist
Holstein Association USA, Inc
03.2009 - 10.2016
- Make collection calls and update accounts as payments are received
- Documented procedures for daily tasks to be used for training manual
- Reviewed accounts to determine payment plan compliance
- Notified customers of delinquent accounts with attempt to collect outstanding amounts
- Located and monitored overdue accounts using billing system to begin collections process
- Received payment and posted to appropriate customer accounts
- Negotiated credit extensions to assist customers in paying overdue accounts
AR Supervisor
UNFI
02.2007 - 03.2009
- Supervised a team of 7 associates, responsible for collecting and maintaining account balances
- Managed workload, establish deadlines for projects and fiscal calendar
- Prepared and administered annual performance reviews to include goals and completion dates
- Worked with other departments on team building initiative
- Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs
- Contacted customers and effectively negotiated arrangements to repay outstanding balances
Accounts Receivable (various positions)
C&S Wholesale Grocers, Inc.
08.1997 - 02.2007
- Integrated new customers into our system as acquisitions were made
- Accounts receivable collections and returned check recovery
- Accurately monitored transactions and deposits to eliminate discrepancies
- Located and monitored overdue accounts using billing system to begin collections process
- Notified customers of delinquent accounts with attempt to collect outstanding amounts
Skills
- Accounts Receivable
- Billing dispute resolution
- Investigative research
- Credit and collections
- Adjustment posting
- Payment management
- Cross-functional team collaboration
- Proficient in MS Word
- Proficient in MS Excel
- Data entry
- Spreadsheet development
- Billing and invoicing
Community Service
Volunteer Facilitator and Former Board Member, Prevent Child Abuse-VT, 08/99, 09/16, Received training and facilitated Nurturing Parents Programs for families with children from newborn through adolescence., Focused on family life skills including healthy communication, non-abusive discipline, developing empathy, preventing child sexual abuse, substance abuse and dealing with anger., Assisted with organizing and implementing fund raising events and state legislation proposals.
Timeline
Corporate Accounts Receivable Specialist
Saf-Gard Safety Shoe Company
09.2020 - Current
Cook
Aramark Corporation & Compass Group
11.2016 - 06.2020
Credit and Collections Specialist
Holstein Association USA, Inc
03.2009 - 10.2016
AR Supervisor
UNFI
02.2007 - 03.2009
Accounts Receivable (various positions)
C&S Wholesale Grocers, Inc.
08.1997 - 02.2007
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