Lisa Benson

• Streamlined communication between departments to enhance response times for customers.
• Led initiatives to enhance overall customer experience and engagement strategies.
• Developed strong product knowledge to provide informed recommendations based on individual customer .
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• Investigated and resolved customer inquiries and complaints quickly.

• Assisted teams in improving customer experience and engagement strategies.
• Maintained high energy and professionalism while interacting with clients and staff.
• Processed payroll for employees.
• Completed errands as needed.
• Handled incoming calls effectively.
• Conducted bookkeeping tasks.
• Managed processing of contracts and bids for customers.

• A/R, Receptionist/Switchboard,Filing
• Resolved customer complaints efficiently, ensuring satisfaction and
• Collaborated with team members to improve service delivery processes and standards.
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• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Processed customer orders accurately and efficiently using order management system.
• Coordinated communication between sales team and warehouse to ensure timely shipments.
• Assisted customers with inquiries regarding order status, product availability, and delivery timelines.

Executed meat cutting and packaging operations to ensure product quality and safety standards.

• Assisted customers in selecting fresh seafood products, ensuring high-quality .
• Processed customer orders efficiently, adapting to varying demand and preferences.
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