Lisa Bisoon
Bartender/ Preschool Teacher
Norwalk,CT
Summary
- Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
- Friendly and energetic head preschool teacher with 6 years in early childhood education. Motivated to help children develop social, academic and creative abilities to foster well-being and progress. Well-versed in developmental milestones and activities to promote curiosity and engagement.
Overview
15
15
years of professional experience
Work History
Bartender Shift Manager
Dry Dock Bar & Grill
Norwalk , CT
2015.04 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
Preschool Lead Teacher
Teddy Bear Corner
Fairfield , CT
2015.02 - Current
- Planned and prepared activities for preschool students.
- Provided open and loving environment where children direct learning process.
- Administered assessments for each child and tracked results.
- Completed documentation on individual children and teachers for recordkeeping.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Improved academic performance by diversifying teaching techniques.
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Established guidelines for teacher performance, lesson planning and compliance with established procedures
Sales Associate
JCREW
Stamford , CT
2014.10 - 2017.07
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
Head Bartender
Tracks Cafe
Brooklyn , NY
2011.10 - 2014.08
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Poured and prepared mixed drinks for over 100 customers daily.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Sales Associate
Ann Taylor
Manhattan , NY
2013.11 - 2014.07
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
Bartender
Fish Eye Bar & Grill
Brooklyn , NY
2008.01 - 2011.09
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Footprints Bar & Grill
Brooklyn , NY
2008.01 - 2008.12
- Delivered food to customers at bar and tables.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Worked with POS system to place orders, manage bills and handle complimentary items
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Office Assistant
Sigma Funding Corp.
Brooklyn , NY
2007.01 - 2007.12
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
Sales Associate
Escada Boutique
Brooklyn , NY
2006.01 - 2007.12
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Associate of Science - Educational Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY01.2014
High School Diploma -
Thomas Jefferson High School
Brooklyn, NY01.2005
Skills
- Reconciling Cash Drawers
- Ordering Bar Supplies
- Supply Ordering and Management
- Outstanding Customer Service
- High-Volume Environments
- Menu Pricing and Writing
- Filing and Classroom Organization
- Class Reading
- Instructional Exhibits and Displays
- Organizational and Planning Skills
- Creating Safe Learning Environment
Timeline
Bartender Shift Manager
Dry Dock Bar & Grill
2015.04 - Current
Preschool Lead Teacher
Teddy Bear Corner
2015.02 - Current
Sales Associate
JCREW
2014.10 - 2017.07
Sales Associate
Ann Taylor
2013.11 - 2014.07
Head Bartender
Tracks Cafe
2011.10 - 2014.08
Bartender
Fish Eye Bar & Grill
2008.01 - 2011.09
Server
Footprints Bar & Grill
2008.01 - 2008.12
Office Assistant
Sigma Funding Corp.
2007.01 - 2007.12
Sales Associate
Escada Boutique
2006.01 - 2007.12
Associate of Science - Educational Studies
Kingsborough Community College of The City University of New York
High School Diploma -
Thomas Jefferson High School
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