Dedicated, hardworking, caring professional who loves to help others, and wants to use the skills provided to deliver a safe and comfortable environment for students.
Overview
7
7
years of professional experience
Work History
Community Support Specialist
WeCare 365
04.2022 - Current
Cover monthly Member visits for Care Manager and Nurses
Write monthly visit notes with accuracy
Schedule activities in 4D and Outlook
Provide Excellent Customer Service
Communicate effectively with members and caregivers
Communicate effectively with Care managers and nurses to keep them up to date with members after monthly visits when necessary
Adhere to all AFC policies and procedures
Completed AFC regulated trainings.
Liaised with community members, recommending resources and programs.
Implemented data-driven interventions for continuous improvement in client outcomes and program effectiveness.
Managed caseloads efficiently, ensuring timely follow-up and thorough documentation of all interactions.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Kept case files updated, accurate and aligned with requirements.
Personal Care Assistant
Family Member
04.2020 - 04.2022
Provided daily care for Sister.
Personal Care Assistant
Stavros Fiscal Intermediary Services
01.2018 - 04.2021
Assisted with daily living activities such as: Bathing, preparing meals, light house work, executing hygiene and grooming habits, taking medication, completing house work and other chores, provided transportation to medical appointments and outings, reported updates and point of care directly to patients Physician and Nurses.
Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
Monitored clients' overall health and well-being and noted significant changes.
Education
No Degree - General Studies
Quinsigamond Community College
Worcester, MA
Medical Assistant Program (Diploma) -
Porter and Chester Institute
Worcester, MA
07.2021
Skills
Health Education
Care Plan Development
De-Escalation Techniques
Mental health awareness
Documentation Management
Interdisciplinary Collaboration
Interpersonal Communication
Active Listening
Effective Communication
Time management abilities
Continuous Improvement
Team building
Affiliations
Planting the seed foundation-2014-2023
Timeline
Community Support Specialist
WeCare 365
04.2022 - Current
Personal Care Assistant
Family Member
04.2020 - 04.2022
Personal Care Assistant
Stavros Fiscal Intermediary Services
01.2018 - 04.2021
No Degree - General Studies
Quinsigamond Community College
Medical Assistant Program (Diploma) -
Porter and Chester Institute
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