Lisa Broadbent
case manager
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends and evenings.
Overview
10
10
years of professional experience
Work History
Direct Care Worker
UCP
Utica, NY
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Direct Care Worker
ARC
Fishkill, NY
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Worked flexible hours across night, weekend and holiday shifts.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Bookkeeper
Greater Improvements
clinton, NY
- Managed and responded to correspondence and inquiries from customers and vendors.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Maintained and processed invoices, deposits, and money logs.
Case Manager
Oneida County Office For The Aging
Utica, NY
01.2000 - 07.2009
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Education
Bachelor Of Arts - Psychology
Suny Institute of Technology
Utica NY06.2004
Skills
- Patient Support
- Client Advocacy
- Records Management
- Case Management
- Completed home visits and arranged in home services for Elderly and disabled individuals so that could remain living independently in their homes
Timeline
Case Manager
Oneida County Office For The Aging
01.2000 - 07.2009
Bachelor Of Arts - Psychology
Suny Institute of Technology
Direct Care Worker
UCP
Direct Care Worker
ARC
Bookkeeper
Greater Improvements
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