Lisa Buhrman
Omaha,United States
Work Preference
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Store Manager
Hallmark
07.2012 - 01.2026
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased sales from 650,000 to over a million in a little over a years time.
- Retained staff members for several years
Store Manager
Talbot Woman
11.2011 - 01.2012
- Hired specifically to close down the store
- Processed and received incoming/outgoing transfers
- Executed marketing changes and merchandise movement according to sell down to maximize the store's potential until the final day of business
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
Assistant Manager
Ann Taylor
11.2004 - 10.2011
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Controls payroll and writes schedule to maximize store productivity while working with limited payroll hours availability restraints
- Executes store sets through mapping, planning, organizing, communication and delegation
Stock Manager
Express
02.2000 - 11.2004
- Received and processed all incoming/outgoing merchandise
- Prepared, organized, and worked on store changeovers
- Improved backroom organization, leading to more efficient retrieval process.
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Developed and maintained knowledgeable and productive team of employees.
Education
High School Diploma -
Burke High School
Omaha, NESkills
- Customer engagement
- Positive interpersonal skills
- Problem-solving
- Proficient in organization techniques
- Detail-oriented approach
- Reliable and accountable
- Adaptable to change
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Hallmark
07.2012 - 01.2026
Store Manager
Talbot Woman
11.2011 - 01.2012
Assistant Manager
Ann Taylor
11.2004 - 10.2011
Stock Manager
Express
02.2000 - 11.2004
High School Diploma -
Burke High School