Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Zips Car Wash
2601 Old Muegge St. Peters, MO 63376
04.2022 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Informed customers about special promotions and provided detailed information for various products.
Provided training and support to new associates to help provide high-quality customer service.
Education
High School Diploma -
Francis Howell North High School
Saint Charles, MO
05.2022
Skills
Team Collaboration
POS System Operation
Multitasking
Customer Support
Stock Replenishment
Accomplishments
Achieved Eagle Scout by completing merit badges with accuracy and efficiency.
Collaborated with a team of 15 to develop the convertible bench for Coverdell Elementary School to help facilitate students' learning outside the classroom.
Achieved Order of the Arrow by effectively helping other scouts achieve their ranks and merit badges. I was the patrol leader in a special needs scout troop helping with both young scouts and adult scouts with varying needs.