Lisa Bustamante
broomfield,CO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Supervisor/Kitchen Manager/Bakery Production Worker
Eats and Sweets
08.2018 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Customer Support Specialist
Boulder County Assessors Office
05.2008 - 02.2011
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
Customer Care Representative
Kroll Factual Data
05.2000 - 04.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Navigated multiple computer systems and applications to find information.
Education
High School Diploma -
Fairview High School
Boulder, CO06-1998
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Effective communication
- Adaptability and flexibility
- Professionalism
- Self motivation
- Reliability
- Idea development and brainstorming
- Continuous improvement
- Team leadership
- Teamwork
Accomplishments
- Supervised team of 6 staff members.
- Became kitchen manager
- Became head Baker
Certification
- Manager Food Safety Certificate
Timeline
Supervisor/Kitchen Manager/Bakery Production Worker
Eats and Sweets
08.2018 - 04.2025
Customer Support Specialist
Boulder County Assessors Office
05.2008 - 02.2011
Customer Care Representative
Kroll Factual Data
05.2000 - 04.2008
High School Diploma -
Fairview High School
Similar Profiles
Katerina AlpineKaterina Alpine
Shift Leader and Food Truck Manager at Eats and SweetsShift Leader and Food Truck Manager at Eats and Sweets
NATHANAEL HICKSNATHANAEL HICKS
Cashier at Just Chillin Eats and SweetsCashier at Just Chillin Eats and Sweets
Mia RedwineMia Redwine
Cashier at Redwine's BBQ Eats and SweetsCashier at Redwine's BBQ Eats and Sweets