Lisa Cantu
Owosso,MI
Summary
Passionate individual who is committed to making a positive contribution to the workplace. A proven track record as both a team player and an independent worker.
Overview
27
27
years of professional experience
Work History
Secretary
Fuoss Gravel Company
03.1997 - 12.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Created and updated records and files to maintain document compliance.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
High School Diploma -
Owosso High School
Owosso, MI06.1986
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- File Management
- Sales Support
- Multi-Line Phone Systems
- Payroll Processing
- Supply Ordering
- Mail distribution
- Data Entry
- Customer relations and communications
- Scheduling and calendar management
- Administrative Support
- Office Management
Timeline
Secretary
Fuoss Gravel Company
03.1997 - 12.2023
High School Diploma -
Owosso High School
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