Lisa Cavallaro
Kings Park,NY
Summary
Former Principal library clerk with extensive experience in patron service and programming at Commack Public Library.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Principal Library Clerk
Commack Public Library
Commack, NY
11.1998 - 12.2024
- Oversaw daily operations of Circulation desk, managing check-in/check-out and patron account processes in Sierra.
- Supervised clerks on circulation procedures and library policies to ensure service standards.
- Facilitated interlibrary loan services, coordinating material requests to meet patron needs.
- Processed payments for overdue fines and lost materials, ensuring financial accuracy.
- Administered staff attendance and timekeeping through ADP Payroll software for efficiency.
- Resolved patron inquiries and complaints promptly, delivering exceptional customer service.
- Maintained accurate records of circulation transactions and patron data for compliance.
- Developed promotional materials to enhance engagement with library programs.
Senior Library Clerk
Sachem Public Library
Holbrook, NY
05.2004 - 05.2005
- Children's Services
- Managed page staff
- Designed promotional materials.
- Supported programming efforts, facilitating overall project success.
Education
Associate of Applied Science - Office Management
Suffolk County Community College
Brentwood, NY05.2017
Skills
- Patron service and support
- Adaptability and flexibility
- Organizational skills
- Dependability and responsibility
- Team player
- Effective communication
- Circulation management
- Conflict resolution
Certification
NYS- Notary Public
Timeline
Senior Library Clerk
Sachem Public Library
05.2004 - 05.2005
Principal Library Clerk
Commack Public Library
11.1998 - 12.2024
Associate of Applied Science - Office Management
Suffolk County Community College