Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Cavallaro

Kings Park,NY

Summary

Former Principal library clerk with extensive experience in patron service and programming at Commack Public Library.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Principal Library Clerk

Commack Public Library
Commack, NY
11.1998 - 12.2024
  • Oversaw daily operations of Circulation desk, managing check-in/check-out and patron account processes in Sierra.
  • Supervised clerks on circulation procedures and library policies to ensure service standards.
  • Facilitated interlibrary loan services, coordinating material requests to meet patron needs.
  • Processed payments for overdue fines and lost materials, ensuring financial accuracy.
  • Administered staff attendance and timekeeping through ADP Payroll software for efficiency.
  • Resolved patron inquiries and complaints promptly, delivering exceptional customer service.
  • Maintained accurate records of circulation transactions and patron data for compliance.
  • Developed promotional materials to enhance engagement with library programs.

Senior Library Clerk

Sachem Public Library
Holbrook, NY
05.2004 - 05.2005
  • Children's Services
  • Managed page staff
  • Designed promotional materials.
  • Supported programming efforts, facilitating overall project success.

Education

Associate of Applied Science - Office Management

Suffolk County Community College
Brentwood, NY
05.2017

Skills

  • Patron service and support
  • Adaptability and flexibility
  • Organizational skills
  • Dependability and responsibility
  • Team player
  • Effective communication
  • Circulation management
  • Conflict resolution

Certification

NYS- Notary Public

Timeline

Senior Library Clerk

Sachem Public Library
05.2004 - 05.2005

Principal Library Clerk

Commack Public Library
11.1998 - 12.2024

Associate of Applied Science - Office Management

Suffolk County Community College

Similar Profiles

CREATE PROFILE