Summary
Overview
Work History
Education
Skills
Additional Notes
References
Timeline
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Lisa C. Costa

New Orleans,LA

Summary

Adept at spearheading comprehensive employee onboarding and diversity programs, I significantly enhanced team collaboration and talent management at PETERMAYER. My expertise in budget planning and staff development, coupled with a knack for innovative recruitment strategies, has markedly improved operational efficiency and inclusivity within the workplace.

Overview

17
17
years of professional experience

Work History

Human Resources Generalist

PETERMAYER
New Orleans, USA
01.2021 - Current

Onboarding

  • Auditing data and setting up employee profiles in internal HR systems; assisting with the coordination, preparation, and distribution of employee documentation
  • Coordinates job-specific equipment and materials for new hires
  • First point of contact for employee questions about policies and resources
  • Collaborates with Hiring Managers to implement new hire onboarding initiatives
  • Manages the onboarding process from start to finish
  • Hosts New Hire Onboarding Sessions for full time employees (remote and in-person)
  • Helping employees complete payroll and benefits documents
  • Aligning new employees with managers and their team and communicating involvement procedures to all stakeholders

Event Management/Planning

  • Identifies the purpose and goals of the event, aligning them with company objectives, and brainstorming creative themes and formats
  • Creating and adhering to a budget for the event, including venue costs, catering, entertainment, and logistics
  • Researching and selecting appropriate venues based on event size, accessibility, and desired atmosphere
  • Coordinating with relevant departments to compile attendee lists, send invitations, and manage RSVPs
  • Arranging catering, transportation, audio-visual equipment, signage, and other necessary supplies
  • Benefits
  • Updates HRIS program for employee information changes, employment verification requests and benefits reconciliation
  • Provide assistance to employees regarding general benefits questions
  • Point person during Open Enrollment period to ensure all employees make their elections in a time manner
  • Agency Internship Program
  • Serves as the point person for the successful management of PETERMAYER’s Internship Program
  • Provides overview/initial direction for end-of-program project
  • Connects interns with direct supervisors and relevant team members for specific project strategy
  • Training
  • Promotes current training resources provided by PETERMAYER
  • Provides course recommendations for agency employees
  • Provides training updates to Human Resources Director and Department Managers
  • Diversity Initiatives
  • Serves as lead member of PETERMAYER’s Diversity, Equity & Inclusion Team
  • Provides suggested content for agency-wide DEI discussions
  • Provides DEI-related strategies/tactics for existing agency programs and policies
  • Recruiting
  • Collaborates with Human Resources Director, Talent Specialist and Hiring Managers for agency recruiting efforts
  • Posts and updates job postings on the agency's website as well as employment websites
  • Implements additional recruiting sources to broaden the agency’s candidate pool
  • Conducts candidate searches in ATS system from posted and pipeline positions
  • Attends career fairs (in-person and virtually) to source potential candidates

Operations Coordinator

PETERMAYER
New Orleans, USA
11.2007 - 12.2020
  • Collaborated with Human Resources and Hiring Managers for agency recruiting efforts
  • Posted and updated job postings on the agency's website as well as employment websites
  • Implemented additional recruiting sources to broaden the agency’s candidate pool
  • Conducted candidate searches in ATS system from posted and pipeline positions
  • Presented potential candidates to Hiring Managers for consideration
  • Scheduled candidate interviews
  • Attended career fairs (in-person and virtually) to source potential candidates
  • Maintained and updated recruiting reports to track success in hiring efforts
  • Hosted full-time new hire and intern onboarding sessions with Human Resources Manager
  • Hosted virtual onboarding sessions for full-time new hires with select team members
  • Recommended department-specific training sessions for new hires
  • Promoted current training resources provided by PETERMAYER
  • Provided course recommendations for agency employees
  • Provided training updates to Human Resources and Department Manager
  • Providing reporting and project updates to team lead and/or senior management
  • Prioritizing and managing workload to meet critical deadlines
  • Acting as a subject matter expert and making recommendations on how to improve process efficiency
  • Ensuring compliance with all processes and maintaining a high level of confidentiality at all times
  • Challenging status quo and proactively identifying process improvements
  • Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience

Education

Bachelor of Arts - Liberal Arts and Sciences

Tulane University
New Orleans, LA

Skills

  • Team collaboration
  • New employee orientations
  • Talent management
  • Employee onboarding
  • Budget planning
  • Diversity programs
  • Staff training/development

Additional Notes

  • Providing reporting and project updates to team lead and/or senior management.
  • Prioritizing and managing workload to meet critical deadlines.
  • Acting as a subject matter expert and making recommendations on how to improve process efficiency.
  • Ensuring compliance with all processes and maintaining a high level of confidentiality at all times.
  • Challenging status quo and proactively identifying process improvements.
  • Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience.

References

References available upon request.

Timeline

Human Resources Generalist

PETERMAYER
01.2021 - Current

Operations Coordinator

PETERMAYER
11.2007 - 12.2020

Bachelor of Arts - Liberal Arts and Sciences

Tulane University
Lisa C. Costa