Lisa Chavarria
Auburn,WA
Summary
Dedicated Front Desk Receptionist/Phlebotomist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Phlebotomist
PAML Labcorp
05.2022 - 09.2023
- Delivered outstanding first impressions by warmly greeting guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments
- Verified collection orders and communicated discrepancies to nurses
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Directed patients to correct rooms and staff members
- Answered office phones and emails to schedule appointments, answer questions, and document information
- Identified patients using proper procedures prior to specimen
- Collecting specimens using proper procedures
- Centrifuge blood specimens in test tubes to separate cells and sediments from blood serum
- Prepared and package specimens for courier transport
Front Desk Receptionist/Phlebotomist
PAML LabCorp
12.2021 - 05.2022
- Delivered outstanding first impressions by warmly greeting guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments
- Verified collection orders and communicated discrepancies to nurses
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Directed patients to correct rooms and staff members
- Answered office phones and emails to schedule appointments, answer questions, and document information
- Identified patients using proper procedures prior to specimen
- Collecting specimens using proper procedures
- Centrifuge blood specimens in test tubes to separate cells and sediments from blood serum
- Prepared and package specimens for courier transport
Front Desk Receptionist/Phlebotomist
Actalent
08.2021 - 12.2021
- Delivered outstanding first impressions by warmly greeting guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments
- Verified collection orders and communicated discrepancies to nurses
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Directed patients to correct rooms and staff members
- Answered office phones and emails to schedule appointments, answer questions, and document information
- Identified patients using proper procedures prior to specimen
- Collecting specimens using proper procedures
- Centrifuge blood specimens in test tubes to separate cells and sediments from blood serum
- Prepared and package specimens for courier transport
Education
Phlebotomy/Medical Assistant - Certification
Green River Community College
Auburn, WA06.2021
High School Diploma -
Federal Way High School
Federal Way, WA06.2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Problem-solving skills
- Communication Skills
- Attention to detail
- Patient care
- Computer skills
- Experience with EPIC system
- Organization skills
- Administrative Skills
- Skilled in Microsoft software
Certification
- PT - Phlebotomy Technician
Timeline
Front Desk Receptionist/Phlebotomist
PAML Labcorp
05.2022 - 09.2023
Front Desk Receptionist/Phlebotomist
PAML LabCorp
12.2021 - 05.2022
Front Desk Receptionist/Phlebotomist
Actalent
08.2021 - 12.2021
Phlebotomy/Medical Assistant - Certification
Green River Community College
High School Diploma -
Federal Way High School
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