Lisa Chesney
Jacksboro
Summary
Dedicated & accomplished management professional possessing experience in Dental, Medical Sales and Office Administration. Proven ability to readily master new technology. Offering a solid foundation in software applications, database management and data entry. With perseverance, exceptional communication skills, and goal-driven work ethic, proven ability to increase and build client relationships and loyalty. Providing seventeen years clinical experience as an RDA in Oral and Maxillofacial Surgery. Active member of AAPC and recent course work in Medical Coding & Billing. Extremely reliable and seeking a challenging position where my skills and abilities will have a maximum impact in contributing towards the growth of your organization.
Overview
22
22
years of professional experience
Work History
P&G Sales Associate
Salelytics
08.2022 - 07.2023
- Evaluated performance against goals and implemented appropriate development plans.
- Established and cultivated solid business relationships with new or existing customers.
- Researched competitors' activities and products to uncover new trends
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Eligibility Representative
Community Health Systems
09.2020 - 07.2021
- Screening ER and Inpatients entering data utililizing multi site systems such as Cerner and Medhost
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
Operations & Relations Specialist
Regal Entertainment Group Corporate
04.2017 - 06.2018
- Intercepted correspondence of patrons and directed to appropriate company personnel
Territory Representative
Benco Dental Supply Co. Inc.
12.2015 - 04.2017
- Achieved client loyalty through quality, productivity, service and proactive management of Dental Products and equipment
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills
Customer Sales Representative
Frontier Communications
07.2014 - 11.2015
- Met and exceeded revenue objectives by promoting new services to customers during follow-up calls and increase of sales
Application Consultant
Nuance Communications
02.2014 - 08.2014
- Provided one on one software training and recommendations to Radiologists & hospital administrators nationwide on Powerscribe 360
- Identified areas of applications for regression testing following software updates
Retail Manager/Business Co-Owner
I Do Weddings
04.2010 - 01.2014
- Managed all aspects of family owned business of twenty years. All store operations, including organization, maintenance and purchasing functions
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates
- Saved costs, effectively negotiating vendor pricing contracts
- Mentored employees and instructed in management
Field Sales Consultant
Henry Schein Dental
10.2001 - 04.2010
- Exceeded sales goals and secured recurring revenue from non-existent territory
- Branded products through effective salesmanship and maintained long-term relationships with clients
- Performed cold-calling up to 20 offices per day and follow-ups with leads to secure new revenue
- Collaborated with vendor representatives
- Conducted OSHA/ HIPPA CEU Training
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Demonstrated products at customer locations and seminars
Education
Medical Coding ICD 10 & CPT - Medical Coding ICD 10 & CPT
03.2018
Some College (No Degree) - Dental Hygiene
R.D.A. - Dental Assisting
06.1983
Skills
- Goal Setting
- Organizational Skills
- Administrative Support
- Scheduling
- Critical Thinking
- Medical Terminology ICD 10 and CPT
- Strong Communication Skills
- Data Entry
- Active Listening
- Planning & Network Development
- Revenue Generation
- Time Management
- Client Relations Management
- Decision-Making
- Sales team supervision
- Event sales
- Sales training
- Sales initiatives and techniques
Accomplishments
- Implemented company software that expedited sales growth for E-business by 90%
- Established exclusive business partners that contributed high revenue to bottom line
- Achieved substantial sales growth with extremely low volume territory to $1.8 million in a period of 2.5 years
- Awarded Regional Sales Award - Most Increased Sales 2003-2005
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
P&G Sales Associate - Salelytics
08.2022 - 07.2023
Eligibility Representative - Community Health Systems
09.2020 - 07.2021
Operations & Relations Specialist - Regal Entertainment Group Corporate
04.2017 - 06.2018
Territory Representative - Benco Dental Supply Co. Inc.
12.2015 - 04.2017
Customer Sales Representative - Frontier Communications
07.2014 - 11.2015
Application Consultant - Nuance Communications
02.2014 - 08.2014
Retail Manager/Business Co-Owner - I Do Weddings
04.2010 - 01.2014
Field Sales Consultant - Henry Schein Dental
10.2001 - 04.2010
University of Tennessee Non Credit - Medical Coding ICD 10 & CPT, Medical Coding ICD 10 & CPT
Roane State Community College - Some College (No Degree), Dental Hygiene
Roane County Area Vocational School - R.D.A., Dental Assisting