Lisa Chibbaro
Port Orange
Summary
Proven Office Manager with a track record of maintaining confidentiality and providing exceptional customer service at Chibbaro Brother Enterprises. Skilled in office administration and fostering trust, demonstrated by efficiently managing patient concerns at Ocean Medical Center. Expertise in organizational skills and HIPAA compliance ensures streamlined operations and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Office Manager
Chibbaro Brother Enterprises
04.2016 - 12.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Patient Advocate
Ocean Medical Center
10.2011 - 04.2016
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Monitored patient progress and provided emotional support.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
Patient Service Representative
Ocean Medical Center
01.2006 - 10.2011
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
High School Diploma - General Studies
Brick Township High School
Brick, NJ06.1981
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Chibbaro Brother Enterprises
04.2016 - 12.2024
Patient Advocate
Ocean Medical Center
10.2011 - 04.2016
Patient Service Representative
Ocean Medical Center
01.2006 - 10.2011
High School Diploma - General Studies
Brick Township High School
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