Lisa Cloutier
Fredericksburg
Summary
Dynamic professional with extensive experience as an Executive Administrative Assistant at FAA, excelling in event planning and customer service. Proven ability to manage multiple priorities while maintaining meticulous attention to detail. Adept in Microsoft Office and fostering team collaboration, ensuring seamless operations and exceptional support for colleagues and clients alike. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
11
11
years of professional experience
Work History
Caregiver
Bickford of Spotsylvania
Spotsylvania
03.2023 - 01.2026
- As a Caregiver, went into client’s home to be their dedicated caregiver and companion. I made all their daily needs were met as well as just being there with them.
Licensed PCA
02.2022 - 01.2023
- Worked in both the independent unit and the memory care. At meal times, we would take their order and serve their plated meal. Clearing tables, resetting tables for the next meal, occasional dishwashing, delivering meals to guests in their room who did not want to come to the dining room.
Front Desk Receptionist
Jackson Hewitt
Fredericksburg
10.2021 - 02.2022
- Greet customers.
- Make appointments for clients to have their taxes prepared.
- Gather all documents necessary for filing their taxes.
- Answer incoming calls, and making outgoing sales calls.
Executive Administrative Assistant
FAA
Washington
03.2015 - 07.2020
- Handling phones and Faxes, as well as emails.
- Keeping the office supplied, inventoried, conference calls, organizing luncheons, and any and all necessary tasks.
- Travel arrangements, travel reports
- Manage time with minimal supervision and prioritize tasks.
- Able to coordinate catered office luncheons and event planning on time.
- Ordered and distributed work orders.
- Coordinated accounts receivable, payable and reports.
- Composed correspondence.
- Proficient in Microsoft Office
- Managed incoming and outgoing mail.
- Maintained databases.
- Processed purchase orders
- Maintained all files, schedules.
- Washington, DC
Education
B.A. - Business Administration
Pima Community College
Tucson, AZPsychology Major
Northern Virginia Community College
Skills
- Customer service
- Accounts payable
- Human Resources
- Microsoft Office
- Event Planning
- Correspondence
- Prioritization
- Customer Service
- I enjoy working with others
- Team Collaboration
- Documents Management
- Dependable and responsible
Additional Information - Current Education
Currently enrolled in part-time classes for Psychology Major.
Timeline
Caregiver
Bickford of Spotsylvania
03.2023 - 01.2026
Licensed PCA
02.2022 - 01.2023
Front Desk Receptionist
Jackson Hewitt
10.2021 - 02.2022
Executive Administrative Assistant
FAA
03.2015 - 07.2020
B.A. - Business Administration
Pima Community College
Psychology Major
Northern Virginia Community College