Summary
Work History
Education
Skills
Languages
Assessments
References
Timeline
OperationsManager

Lisa Cooper

New Braunfels,TX

Summary

Results driven Medical Biller with over 25 years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.

Work History

Medical Team Lead

Christus Health
Beaumont, TX
01/01/14 - 10/30/19
  • Entered procedure codes, diagnosis codes, and patient information accurately into billing software to generate current invoices.
  • Researched billing discrepancies and resolved issues with insurance companies and third party payers.
  • Processed necessary corrections and adjustments to existing claims.
  • Resolved issues with rejected claims promptly.
  • Reviewed Explanation of Benefits statements from insurers for accuracy against charges submitted to ensure proper reimbursement was received.
  • Resolved discrepancies among provider invoices, patient accounts, and insurance reimbursement.
  • Addressed and resolved escalated customer complaints regarding bills or invoices efficiently.
  • Recruited, interviewed and selected employees for open positions.
  • Collaborated with managers to address concerns pertaining to employee performance, office equipment, and work schedules.

Medical Biller

Beaumont Bone and Joint Institute
Beaumont, TX
07/01/07 - 12/31/13
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Reviewed and verified patient insurance information to maintain the highest level of accuracy and completeness in claims submission.
  • Verified medical codes using ICD-10 coding system for diagnoses, treatments, procedures, and supplies.
  • Conducted follow up on unpaid claims with insurance companies and third party payers via phone and written correspondence.
  • Submitted appeals for denied claims in a timely manner.
  • Reconciled codes against the services provided.

Medical Biller, Accounts Receivable

Endocrine Clinic of Southeast Texas
Beaumont, TX
11/01/99 - 07.2007
  • Efficiently recorded payments for insurance companies like Medicare and Medicaid by inputting accurate data.
  • Maintained balance in daily cash postings and deposits to guarantee accurate information in the system.
  • Efficiently recorded payment denials in billing system and provided timely information to account managers.
  • Entered accurate procedure codes, diagnosis codes, and patient information into billing software for generating current invoices.
  • Collected, posted and managed payments for patient accounts.

Education

High School Diploma -

Central Senior High School
Beaumont, TX
05-1995

Some College (No Degree) -

Lamar University
Beaumont, TX

Skills

  • Critical thinking abilities
  • Medical billing software
  • Payment posting
  • Accounts Receivable
  • Medical Billing
  • Adjustment posting
  • Claims Processing
  • Accounts receivable expertise
  • Health Team Leadership
  • HMFA credited
  • Medical claims submission
  • General accounting
  • Accounts receivable management

Languages

English
Full Professional

Assessments

Medical billing - PROFICIENT

April 2024

Medical receptionist skills - PROFICIENT

November 2021

April 2024

References

References available upon request.

Timeline

Medical Team Lead

Christus Health
01/01/14 - 10/30/19

Medical Biller

Beaumont Bone and Joint Institute
07/01/07 - 12/31/13

Medical Biller, Accounts Receivable

Endocrine Clinic of Southeast Texas
11/01/99 - 07.2007

High School Diploma -

Central Senior High School

Some College (No Degree) -

Lamar University

Similar Profiles

CREATE PROFILE
Lisa Cooper