Lisa Corso
Kroger
Madison Heights,MI
1
Certification
29
years of professional experience
Dynamic professional with a proven track record at Kroger, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective communication and teamwork. Demonstrated integrity and problem-solving skills, contributing to operational efficiency and fostering repeat business. Committed to maintaining high standards in fast-paced environments.
Work History
Assistant Manager
7 Years 5 Months- Assisted in managing daily operations to ensure high customer satisfaction.
- Developed training materials for new team members to enhance onboarding process.
- Coordinated inventory management, resulting in improved stock accuracy and availability.
- Implemented promotional strategies that increased sales during peak seasons.
Cashier
8 Months- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Assisted customers with inquiries and product availability to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to support operational efficiency.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Home Health Aide
5 Years 10 Months- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Administered prescribed medications following care plans and protocols.
- Maintained accurate documentation of client progress and care provided.
- Coordinated transportation and scheduling for medical appointments efficiently.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Bakery Clerk
3 Years 11 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, ensuring accurate transactions and efficient checkout process.
- Maintained cleanliness and organization of bakery display cases to attract customers.
- Prepared and packaged baked goods according to quality standards for optimal freshness.
Nursing Assistant
14 Years 8 Months- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and documented changes in patient conditions accurately.
- Delivered personal hygiene support to patients, enhancing overall well-being and dignity.
- Collaborated with multidisciplinary teams to facilitate effective patient care plans.
- Maintained cleanliness of patient areas, adhering to strict infection control protocols.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Cook
1 Year 10 Months- Prepared and cooked menu items according to standardized recipes and presentation guidelines.
- Maintained cleanliness of kitchen and dining areas, following health and safety regulations.
- Operated kitchen equipment such as ovens, fryers, and mixers with precision and care.
- Assisted in training new staff on food preparation techniques and safety protocols.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Cash register operation
Customer relations
Written and verbal communication
Professionalism and courtesy
Conflict resolution
Product knowledge
Merchandise restocking
Clear communication
Inventory restocking
Problem-solving
Honest and dependable
Certification
Nursing assistant certificate
Food and nutrition certificate
Timeline
Cashier
Kroger
12.2025 - CurrentRead More
Assistant Manager
Nibbles and Nuts Gifts
05.2018 - 10.2025Read More
Home Health Aide
Home Care
04.2016 - 02.2022Read More
Bakery Clerk
Holiday Market
02.2012 - 01.2016Read More
Nursing Assistant
Beaumont Hospital
02.1999 - 10.2013Read More
Cook
Pizza Hut
04.1997 - 02.1999Read More
Ferndale High School
High School Diploma
Read More