Lisa D'Addesa
Boca Raton,Florida
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
12
12
years of professional experience
Work History
Billing Specialist
Magna Legal Services
09.2021 - Current
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Researched and resolved billing discrepancies to enable accurate billing
- Provided excellent customer service, developing and maintaining client relationships
- Monitored customer accounts to identify and rectify billing issues
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction
- Reviewed and reconciled customer accounts to manage accuracy of payments
Sales Manager
Legends Sporting Goods
09.2011 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Create Online stores for Schools, Sport Teams and Fundraising
- Met with clients, delivering presentations, and educating on product and service features and offerings
- Established and cultivated solid business relationships with new or existing customers
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Built relationships with customers and community to establish long-term business growth
Education
Bachelor of Science - Education
Wagner College
Staten Island, NYSkills
- Billing statement review
- Customer service support
- Research and due diligence
Cooking, Baking , Working out
When I have free time I enjoy cooking, baking and exercising.
Timeline
Billing Specialist
Magna Legal Services
09.2021 - Current
Sales Manager
Legends Sporting Goods
09.2011 - Current
Bachelor of Science - Education
Wagner College
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