Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Davoli

Rockford

Summary

Jewelry professional with strong track record in delivering exceptional customer service and product expertise. Known for fostering collaborative team environment and consistently achieving sales targets. Adaptable and reliable, ensuring seamless sales experience and meeting dynamic customer needs with proficiency in product presentation and client relations.

Overview

5
5
years of professional experience

Work History

Inventory Specialist

Design Phase
08.2023 - Current
  • Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
  • Maximized storage space efficiency within the stockroom by organizing products .
  • Maintained a clean, organized, and safe store environment for customers and coworkers alike.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Sales Associate

Mitchener-farrand Jewelers
02.2022 - 05.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
  • Engaged with customers to effectively build rapport and lasting relationships.

Jewelry Design Department Manager

Naifeh Fine Jewelry
12.2019 - 01.2022

Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Education

Associate of Arts - Fine Arts

Grand Valley State University
Allendale, MI

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Inventory organization

Timeline

Inventory Specialist

Design Phase
08.2023 - Current

Sales Associate

Mitchener-farrand Jewelers
02.2022 - 05.2023

Jewelry Design Department Manager

Naifeh Fine Jewelry
12.2019 - 01.2022

Associate of Arts - Fine Arts

Grand Valley State University
Lisa Davoli